Side-by-side comparison · 24 data points
| Agent Performance Survey | XfilesPro | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated |
The Survey is an email-based platform that is received in an email format to judge the agent's progress after fixing the issue.
| Metric | Agent Performance Survey | XfilesPro: Advanced File Management & External Integration for Salesforce |
|---|---|---|
| Rating | ★ 5.0 ★ | 5.0 ★ |
| Total reviews | 2 | ★ 200 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Pricing tiers | — | 1 tier |
| Listed features | 1 | ★ 9 |
| Languages | 1 supported | 1 supported |
| Listed since | Dec 2023 | Dec 2013 |
Agent Performance Survey and XfilesPro: Advanced File Management & External Integration for Salesforce are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Agent Performance Survey offers a free tier (free) while XfilesPro: Advanced File Management & External Integration for Salesforce starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
XfilesPro: Advanced File Management & External Integration for Salesforce has the larger user base (200 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Agent Performance Survey's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Agent Performance Survey audit • XfilesPro: Advanced File Management & External Integration for Salesforce audit
| — |
| Keyword | Agent Performance Survey | XfilesPro |
|---|---|---|
| file management | Not ranked | #1 |
| sharepoint | Not ranked | #1 |
| s3 google | Not ranked | #1 |
| automate customer feedback | #6 | Not ranked |
| for seamless | #6 | Not ranked |
No tracked changes.
Agent Performance Survey is the cheaper option — it offers a free plan (free). XfilesPro: Advanced File Management & External Integration for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Agent Performance Survey (5.0★, 2 reviews) and XfilesPro: Advanced File Management & External Integration for Salesforce (5.0★, 200 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Agent Performance Survey holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. XfilesPro: Advanced File Management & External Integration for Salesforce has the deeper published review base (200 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Agent Performance Survey typically suits early-stage and growth-mode teams based on its published review base (2 reviews). XfilesPro: Advanced File Management & External Integration for Salesforce typically suits early-stage and growth-mode teams based on its published review base (200 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Agent Performance Survey and XfilesPro: Advanced File Management & External Integration for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Agent Performance Survey" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
