Should I choose Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

AppRanks cannot separate these two on rating, because neither publishes one. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce does carry the larger published review base (1,280 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,280 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions typically suits early-stage and growth-mode teams based on its published review base (0 reviews). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Migration support varies by app and category. Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Neuron7 Service Agent vs 360 SMS App for — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Neuron7 Service Agent Suite \| Mission-critical troubleshooting and resolutions	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Tagline	“Neuron7 extends Agentforce capabilities, providing advanced asset diagnostics, intelligent recommendations, and step-by-step guided workflows allowing you to quickly unlock the power of AI-driven service resolution to drive productivity and success. ”250 chars	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars
Description	1176 / 2000 chars59% used	1182 / 2000 chars59% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Neuron7.ai	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce
Metric	Neuron7 Service Agent Suite \| Mission-critical troubleshooting and resolutions	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Rating	—	4.9 ★
Total reviews	0	1.3k
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	6	★ 9
Languages	1 supported	16 supported
Listed since	Jun 2026	May 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions at paid, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions's 0-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions audit • 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit

Listed	June 29, 2026	May 6, 2016

Last updated	—	—

3. Features

As listed by each developer

Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions

Agent Action - Guided Troubleshooting Pathways: Access step-by-step resolutions, pre-validated by Subject-matter Experts. Ensure deterministic steps are taking for compliance and consistency.
Agent Action - Identify common issues: Quickly see the most common issues for a particular model number or description
Agent Action - Leverage Successful Resolution Steps: Access which steps have been taken to resolve a particular issue in the past
Agent Action - Instant Error Decoder: Understand error codes immediately, accelerating triage and resolution
Agent Action - Next Likely Error: Based on root causes and resolution steps, quickly identify the next likely issues to emerge before they result in future outages. Works for non-connected devices as well
AI Case Context Coach - Whether it be a customer self-service portal, a L4 engineer or a Field Tech doing case-wrap up, Neuron7 is riding along with them providing the best way to describe issues, clearly catalog work done, parts used and more.

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Neuron7 Service Agent Suite \| Mission-critical troubleshooting and resolutions	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
your customers	Not ranked	#1
whatsapp	Not ranked	#1
services automation	Not ranked	#1
issues	#12	Not ranked

7. App details

Long-form description · keyword frequency

Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions

Neuron7.ai Service Agent Suite for Agentforce allows you to recruit elite super-agents to resolve complex service issues. Neuron7 optimizes service workflows, enhances customer uptime, and drives vital service KPIs like first-time fix rate and mean-time-to-resolve. Why Neuron7 Matters AI Case Intake Coaching Neuron7 coaches anyone from customers to L4 engineers on the best way to describe and diagnose equipment issues, ensuring case context is captured and AI can learn from good data. Elite Problem-Solving for Complex Issues Neuron7 excel in tackling high-stakes service scenarios. Neuron7 Service Context consolidates and contextualizes data from cases, manuals, employee expertise, and assets to craft visual resolution pathways, the ultimate in Explainable AI Accelerated Time to Value Customers achieve 90% resolution accuracy within weeks, delivering rapid ROI for their Agentforce investment while ensuring seamless operational success. Frictionless End-to-End Experience Integrating Neuron7 with Agentforce guarantees a smooth service experience for use cases requiring highly skilled intervention, elevating service standards and customer satisfaction.

Top keywords

service8×5.10%
neuron77×4.46%
ai4×2.55%
agentforce3×1.91%
issues3×1.91%
case2×1.27%
cases2×1.27%
complex2×1.27%
context2×1.27%
customer2×1.27%
customers2×1.27%
data2×1.27%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions · 0 changes

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

7. App details

Frequently asked

Is Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce cheaper?

Should I choose Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which is faster to set up, Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Neuron7 Service Agent Suite | Mission-critical troubleshooting and resolutions and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?