Is Call Center Agent Analytics or IMAGES App by SharinPix - THE Photo / Image Management for Salesforce cheaper?

Call Center Agent Analytics is the cheaper option — it offers a free plan (free). IMAGES App by SharinPix - THE Photo / Image Management for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Call Center Agent Analytics or IMAGES App by SharinPix - THE Photo / Image Management for Salesforce?

AppRanks cannot separate these two on rating, because neither publishes one. IMAGES App by SharinPix - THE Photo / Image Management for Salesforce does carry the larger published review base (118 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Call Center Agent Analytics or IMAGES App by SharinPix - THE Photo / Image Management for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. IMAGES App by SharinPix - THE Photo / Image Management for Salesforce has the deeper published review base (118 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Call Center Agent Analytics typically suits early-stage and growth-mode teams based on its published review base (0 reviews). IMAGES App by SharinPix - THE Photo / Image Management for Salesforce typically suits early-stage and growth-mode teams based on its published review base (118 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Call Center Agent Analytics and IMAGES App by SharinPix - THE Photo / Image Management for Salesforce?

Migration support varies by app and category. Call Center Agent Analytics and IMAGES App by SharinPix - THE Photo / Image Management for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Call Center Agent Analytics" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Call Center Agent vs IMAGES App by — Salesforce

IMAGES App by SharinPix - THE Photo / Image Management for Salesforce vs Call Center Agent Analytics

Side-by-side comparison · 24 data points

IMAGES App by SharinPix - THE Photo / Image Management for Salesforce

5.0·118reviews

More than just an Image Uploader/Image slider/Capture & Manage Images like never before! Add/Edit/Resize Photos in any record UNLIMITED IMAGE STORAGE Support Salesforce App/Field Service even Offline AI Photo Analysis Image in PDF FOR AN IMAGE-POWERED SF

salesforcepaid

Change

1. Listing metadata

Field-level data

	Call Center Agent Analytics	IMAGES App by SharinPix - THE Photo / Image Management for Salesforce
Tagline	“The Accelerator for Call Center Analytics allows customer contact center administrators to manage their customers' experiences--and their call center operations.”161 chars	“More than just an Image Uploader/Image slider/Capture & Manage Images like never before! Add/Edit/Resize Photos in any record UNLIMITED IMAGE STORAGE Support Salesforce App/Field Service even Offline AI Photo Analysis Image in PDF FOR AN IMAGE-POWERED SF”254 chars
Description	1021 / 2000 chars51% used	1195 / 2000 chars60% used
Screenshots	—	—
Languages	en	enfr
Platforms	Salesforce	Salesforce
Developer	phData	SharinPix - the Image experts for Salesforce
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Call Center Agent Analytics and IMAGES App by SharinPix - THE Photo / Image Management for Salesforce
Metric	Call Center Agent Analytics	IMAGES App by SharinPix - THE Photo / Image Management for Salesforce
Rating	—	5.0 ★
Total reviews	0	118
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	6 tiers
Listed features	1	★ 9
Languages	1 supported	2 supported
Listed since	Aug 2023	Mar 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, IMAGES App by SharinPix - THE Photo / Image Management for Salesforce is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Call Center Agent Analytics's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Call Center Agent Analytics offers a free tier (free) while IMAGES App by SharinPix - THE Photo / Image Management for Salesforce starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

IMAGES App by SharinPix - THE Photo / Image Management for Salesforce has the larger user base (118 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Call Center Agent Analytics's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to IMAGES App by SharinPix - THE Photo / Image Management for Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Call Center Agent Analytics's 0-review base may include the workflow context that matches your specific use case better than IMAGES App by SharinPix - THE Photo / Image Management for Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Call Center Agent Analytics audit • IMAGES App by SharinPix - THE Photo / Image Management for Salesforce audit

Last updated	—	—

3. Features

As listed by each developer

Call Center Agent Analytics

Answer Key Business Questions How many customers call, and how many hang-up before we can answer? How long do our customers wait for their call to be answered before they hang up? What percentage of our customers are satisfied with their experience?

IMAGES App by SharinPix - THE Photo / Image Management for Salesforce

Images in Objects: Store/Preview image in standard/custom object Use GenAI to process image and fill your object's fields Edit & annotate Images in Salesforce Snap&Upload from mobile even offline Tag Photo, leverage workflow, process builder, Apex trigger
More than just photos : Video Sketch with personalised tools Interactive Floor plan Aerial View Scanned doc Room Scan to work on 3D Twin PDF toolkit PDF forms and Dynamic Forms Offline mobile app integrated in SFS mobile, Salesforce mobile app and more
Images from/to external : Your Customer/Partner can upload to your Salesforce or even view/annotate selected pictures without Salesforce access from a SharinPix integration in your website, your community, your own mobile app or just a provided link.
More than just an Image Uploader or Slider Upload and display your photos how you want them, regardless of size or file type. Go beyond our free component and customize the display of your photos on your records. Not to mention, there are 30+ components!
Supporting All Photo Formats & More SharinPix enables uploading and displaying all types of image files, including JPG, PNG, HEIC, BMP, TIFF, and ProRaw. We even support PDFs, office documents, and videos.
Unlimited Image Storage Your SharinPix license comes with unlimited image storage*. Never buy additional storage again. No more limits on the number of images, videos, docs, size or format. Get resized versions of images on the fly when you need them.
Agentforce Compatible - Search for Photos in Natural Language SharinPix and Agentforce will work together to make images in your Salesforce searchable in plain language. Just ask, “Show me deficiency photos taken during last week in California.”
Bring Your Own Habits With SharinPix, you can make every capture you are used to doing with your mobile camera - including photos, videos, scanned docs, 3D room scans that transform into 2D template versions, and more.
SharinPix Image Processing AI analysis of photos to automate the extraction of information while a picture is taken or get the status of an image (clean/dirty). SharinPix Magic Fill will complete your fields with information captured in a photo.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Call Center Agent Analytics	IMAGES App by SharinPix - THE Photo / Image Management for Salesforce
management app	Not ranked	#1
images	Not ranked	#1
field service	Not ranked	#1
customers	#5	Not ranked
customers to	#6	Not ranked

6. App details

Long-form description · keyword frequency

Call Center Agent Analytics

The Accelerator for Call Center Analytics allows customer contact center administrators to manage their customers' experiences--and their call center operations. This dashboard provides managers with insights into the needs of customers and the reasons and times that they call; performance of agents; and at-risk customers, so that they can identify and remediate customer issues, make sure the right agents are working at the right times, and make sure that their staff have the right skills to deliver a great customer experience. This Accelerator, which is based on customer deployments and projects, is powered by Tableau's own Call Center data from the Call Center Accelerator: the data models are based on common data models for call centers, and while this Accelerator may use the same data as Tableau's own, it's designed to show users who are newer to Tableau how they can get immediate value from Tableau, meet business needs rapidly, and progress on their journey of data democratization and discoverability.

Top keywords

call6×3.75%
center5×3.13%
data5×3.13%
accelerator4×2.50%
call center4×2.50%
customer4×2.50%
agents2×1.25%
customers2×1.25%
data models2×1.25%
models2×1.25%
own2×1.25%
sure2×1.25%

IMAGES App by SharinPix - THE Photo / Image Management for Salesforce

Working with Image in Salesforce? SharinPix has everything you need! Is your team taking pictures from mobile for business? Worried about Salesforce storage limits because of Image size?* SharinPix brings all the photo features you need as part of your implementation. UNLIMITED STORAGE for images* ★Try it free for 14 days - click Get It Now to start★ MOBILE -Upload multiple images from your Roll or Shoot photos directly -Offline mode to save field reps time -Use Images to empower both Salesforce and Field Service Mobile Apps OBJECTS -Upload multiple Images to any object -Select any Image for use in Document Merge (optimized resolution) -Photo Editing in Page Record: Crop/Rotate/Annotate -Leverage workflow, Process builder, Apex trigger to automate your workflow on Images -Use Image Recognition power of Gen AI to fill your Salesforce fields - Photo analysis to extract text and values - even fuzzy info like room size, status (clean/dirty) from natural language SMART COMPONENTS with IMAGES -PDF generation -Map/Plan inspection -Public Share -Offline form to fields *restricted to manual upload through SharinPix UI (drag and drop, Add button, SharinPix Offline mobile App)

Top keywords

images6×3.19%
image4×2.13%
mobile4×2.13%
salesforce4×2.13%
sharinpix4×2.13%
-offline2×1.06%
-upload2×1.06%
-upload multiple

IMAGES App by SharinPix - THE Photo / Image Management for Salesforce vs Call Center Agent Analytics

IMAGES App by SharinPix - THE Photo / Image Management for Salesforce

1. Listing metadata

Call Center Agent Analytics

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Call Center Agent Analytics or IMAGES App by SharinPix - THE Photo / Image Management for Salesforce cheaper?

Should I choose Call Center Agent Analytics or IMAGES App by SharinPix - THE Photo / Image Management for Salesforce?

Which is faster to set up, Call Center Agent Analytics or IMAGES App by SharinPix - THE Photo / Image Management for Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Call Center Agent Analytics and IMAGES App by SharinPix - THE Photo / Image Management for Salesforce?