Is Locobuzz Social CX or Sprout Social: Agent assistant for Service Cloud, Social Customer Care cheaper?

Both Locobuzz Social CX and Sprout Social: Agent assistant for Service Cloud, Social Customer Care offer paid plans only. Locobuzz Social CX starts at free_to_install; Sprout Social: Agent assistant for Service Cloud, Social Customer Care starts at free. Compare the per-tier features in the Pricing section above before committing.

Should I choose Locobuzz Social CX or Sprout Social: Agent assistant for Service Cloud, Social Customer Care?

Locobuzz Social CX holds the higher average rating (5.0★ vs 0.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Locobuzz Social CX or Sprout Social: Agent assistant for Service Cloud, Social Customer Care?

Both apps are one-click installs from the Salesforce AppExchange. Locobuzz Social CX has the deeper published review base (1 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Locobuzz Social CX typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Sprout Social: Agent assistant for Service Cloud, Social Customer Care typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Locobuzz Social CX and Sprout Social: Agent assistant for Service Cloud, Social Customer Care?

Migration support varies by app and category. Locobuzz Social CX and Sprout Social: Agent assistant for Service Cloud, Social Customer Care both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Sprout Social: Agent assistant for Service Cloud, Social Customer Care" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Locobuzz Social CX vs Sprout Social: Agent — Salesforce

Sprout Social vs Locobuzz Social CX

Name: Locobuzz Social CX
Availability: OnlineOnly
Rating: 5 (1 reviews)

Side-by-side comparison · 24 data points

Sprout Social

No rating yet

Customer care teams can move faster through their workflows with Agentforce’s accelerated, cross-channel insights. Sprout’s social data integrates into Service Cloud so Agentforce can populate a complete view of a customer’s engagement with your brand.

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Change

1. Listing metadata

Field-level data

	Locobuzz Social CX	Sprout Social
Tagline	“Locobuzz Connector blends seamlessly with Salesforce to offer a streamlined social customer care experience, enabling effective omnichannel support directly within your CRM workflow. You can seamlessly replace Social Studio with Locobuzz!”238 chars	“Customer care teams can move faster through their workflows with Agentforce’s accelerated, cross-channel insights. Sprout’s social data integrates into Service Cloud so Agentforce can populate a complete view of a customer’s engagement with your brand. ”253 chars
Description	1121 / 2000 chars56% used	1097 / 2000 chars55% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Locobuzz Solutions Pvt. Ltd.	Sprout Social
Listed	May 9, 2024

At a glance

8 metrics · auto-computed

Feature comparison between Locobuzz Social CX and Sprout Social: Agent assistant for Service Cloud, Social Customer Care
Metric	Locobuzz Social CX	Sprout Social: Agent assistant for Service Cloud, Social Customer Care
Rating	5.0 ★	—
Total reviews	1	0
Free plan	Yes	Yes
Pricing	free_to_install	free
Pricing tiers	1 tier	—
Listed features	★ 6	3
Languages	1 supported	1 supported
Listed since	May 2024	Feb 2025

Last updated	—	—

Keyword	Locobuzz Social CX	Sprout Social
social customer care	#5	#4
sprout social	#8	#2
social customer	#4	#6

6. App details

Long-form description · keyword frequency

Locobuzz Social CX

Locobuzz is a global enterprise SaaS company specialising in digital customer experience management. Our platform is designed for businesses looking to enhance their customer service. It integrates with Salesforce to offer tools that manage social media interactions, customer support, and analytics from one place. It’s about giving you the power to connect with your customers on their chosen platforms, like Facebook, Twitter, LinkedIn, YouTube, and Instagram, and translate social engagements into actionable CRM tasks. With the Locobuzz social connector, your business can respond to customer needs promptly, track engagement history, and harness social insights to inform service and marketing strategies—all from within Salesforce. It’s about working smarter, not harder, and letting the technology take care of the heavy lifting so that you can focus on what matters: building lasting customer relationships." Locobuzz is your ideal replacement for Social Studio (SocialStudio) and enables you get similar experience within SalesForce CRM while having access to a lot more channels, insights and functionality

Top keywords

customer5×3.07%
social5×3.07%
locobuzz3×1.84%
salesforce3×1.84%
crm2×1.23%
experience2×1.23%
insights2×1.23%
service2×1.23%
within2×1.23%
within salesforce2×1.23%

Sprout Social

Customer care teams and agents are often inundated with high volumes of inquiries with limited time and resources to offer solutions. Sprout Social and Agentforce unite to quickly unlock a holistic view of your customers so you can win and keep customers through exceptional customer care. Care teams see a more complete picture of a customer and uncover better solutions by prompting their Agentforce AI assistant for multi-channel insights. Agentforce can also summarize a case for an agent, saving them time scanning through complex back-and-forths and accelerating resolution times. With Sprout Social and Agentforce fueling a holistic customer view, your team will be empowered to win and keep customers with exceptional customer care. Agents will gain a deeper understanding of a customer’s engagement history from Agentforce insights that span across multiple different channels, including social media, email, phone and more. They can also personalize their responses to customers because Agentforce consolidates all details from past engagements and cases created on social channels.

Top keywords

agentforce6×3.68%
customer6×3.68%
care4×2.45%
customers4×2.45%
social4×2.45%
customer care3×1.84%
agents2×1.23%
care teams2×1.23%
channels

Sprout Social vs Locobuzz Social CX

Sprout Social

1. Listing metadata

Locobuzz Social CX

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Locobuzz Social CX or Sprout Social: Agent assistant for Service Cloud, Social Customer Care cheaper?

Should I choose Locobuzz Social CX or Sprout Social: Agent assistant for Service Cloud, Social Customer Care?

Which is faster to set up, Locobuzz Social CX or Sprout Social: Agent assistant for Service Cloud, Social Customer Care?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Locobuzz Social CX and Sprout Social: Agent assistant for Service Cloud, Social Customer Care?

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