Social Studio Next vs Sprout Social: Social — Salesforce

Sprout Social vs Social Studio Next from Resource Interactive

Side-by-side comparison · 24 data points

Sprout Social

5.0·6reviews

Deliver world-class social customer care with Sprout Social and Salesforce Service Cloud. Our customers drive revenue, grow and retain a loyal customer base, and strengthen brand equity by enriching their CRM with social data.

Shopifyfree_to_install

Change

1. Listing metadata

Field-level data

	Social Studio Next from Resource Interactive	Sprout Social
Tagline	“SFMC Social Studio has retired. But we brought it back - better, faster, and fully native. Social Studio Next is the evolution of enterprise social media management, re-engineered by Resource Interactive to live entirely within Salesforce Core & Data 360”255 chars	“Deliver world-class social customer care with Sprout Social and Salesforce Service Cloud. Our customers drive revenue, grow and retain a loyal customer base, and strengthen brand equity by enriching their CRM with social data. ”227 chars
Description	732 / 2000 chars37% used	1062 / 2000 chars53% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Resource Interactive, LTD	Sprout Social
Listed	June 10, 2026

At a glance

9 metrics · auto-computed

Feature comparison between Social Studio Next from Resource Interactive and Sprout Social: Social Customer Care and Social Media Management Marketing
Metric	Social Studio Next from Resource Interactive	Sprout Social: Social Customer Care and Social Media Management Marketing
Rating	—	5.0 ★
Total reviews	0	6
Free plan	Yes	Yes
Pricing	free	free_to_install
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	★ 8	4
Languages	1 supported	1 supported
Listed since	Jun 2026	Sep 2022

Last updated	—	—

9. App details

Long-form description · keyword frequency

Social Studio Next from Resource Interactive

Salesforce Social Studio has retired. We brought it back—better, faster, and fully native. Social Studio Next is the evolution of enterprise social media management, re-engineered by Resource Interactive to live entirely within the Salesforce Core Platform. We have eliminated the data silos of the legacy Marketing Cloud architecture. By leveraging Salesforce Data Cloud as our engine, we turn unstructured social noise into structured, actionable customer data in real-time. Why "Next"? Legacy tools required fragile connectors to sync social data with your CRM. Social Studio Next is the CRM. Every post, like, and comment is ingested directly into Data Cloud, resolving identities instantly against your existing Customer 360.

Top keywords

social6×5.56%
data5×4.63%
cloud3×2.78%
next3×2.78%
salesforce3×2.78%
social studio3×2.78%
studio3×2.78%
crm2×1.85%
customer2×1.85%
data cloud2×1.85%
legacy2×1.85%
social studio next2×1.85%

Sprout Social

Sprout Social and Salesforce's global partnership enables you to marry your social data with the rest of your customer data — giving your teams the power to deliver exceptional customer experiences at every touchpoint. Sprout is an intuitive social media management platform embedded with AI. Sprout takes billions of social conversations from across the major social networks and brings them together in seconds — surfacing rich insights, building comprehensive dashboards, powering intelligent automations — and leveraging real-time APIs and integrations to make the most of your social data across the business. Sprout Social’s integration with Salesforce Service Cloud enables you to manage all your customer care requests across social channels like X (formerly known as Twitter), Instagram, Facebook, TikTok, LinkedIn and more. With intelligent automated case routing directly into Service Cloud, care teams can easily meet your customers where they are, operationalize ‘surprise & delight’, and deliver consistent, exceptional experiences across channels.

Top keywords

social8×5.37%
sprout4×2.68%
customer3×2.01%
data3×2.01%
care2×1.34%
channels2×1.34%
cloud2×1.34%
deliver2×1.34%
enables2×1.34%

Frequently asked

Common questions about this comparison

Is Social Studio Next from Resource Interactive or Sprout Social: Social Customer Care and Social Media Management Marketing cheaper?

Both Social Studio Next from Resource Interactive and Sprout Social: Social Customer Care and Social Media Management Marketing offer paid plans only. Social Studio Next from Resource Interactive starts at free; Sprout Social: Social Customer Care and Social Media Management Marketing starts at free_to_install. Compare the per-tier features in the Pricing section above before committing.

Should I choose Social Studio Next from Resource Interactive or Sprout Social: Social Customer Care and Social Media Management Marketing?

It depends on what you're optimizing for. Social Studio Next from Resource Interactive fits better if you prioritize broader integrations; Sprout Social: Social Customer Care and Social Media Management Marketing is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Social Studio Next from Resource Interactive or Sprout Social: Social Customer Care and Social Media Management Marketing?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Sprout Social: Social Customer Care and Social Media Management Marketing has more onboarding documentation maturity (6 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Social Studio Next from Resource Interactive typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Sprout Social: Social Customer Care and Social Media Management Marketing aligns more with early-stage and growth-mode stores (6 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Sprout Social vs Social Studio Next from Resource Interactive

Sprout Social

1. Listing metadata

Social Studio Next from Resource Interactive

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

7. Activity in the last 90 days

Social Studio Next from Resource Interactive · 0 changes

Sprout Social · 3 changes

9. App details

Frequently asked

Is Social Studio Next from Resource Interactive or Sprout Social: Social Customer Care and Social Media Management Marketing cheaper?

Should I choose Social Studio Next from Resource Interactive or Sprout Social: Social Customer Care and Social Media Management Marketing?

Which is faster to set up, Social Studio Next from Resource Interactive or Sprout Social: Social Customer Care and Social Media Management Marketing?

Which works better for small vs large Salesforce AppExchange stores?

See full keyword rankings, install trends, and weekly alerts

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