Which works better for small vs large Salesforce AppExchange stores?

Sales Cloud Command Center: Prebuilt Reports & Dashboards typically suits early-stage and growth-mode stores based on its review-base composition (3 reviews). Vonage Premier for Salesforce Voice Contact Center and CTI aligns more with early-stage and growth-mode stores (1,039 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Sales Cloud Command Center: Prebuilt Reports & Dashboards and Vonage Premier for Salesforce Voice Contact Center and CTI?

Migration support varies by app and category. Sales Cloud Command Center: Prebuilt Reports & Dashboards and Vonage Premier for Salesforce Voice Contact Center and CTI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Sales Cloud Command Center: Prebuilt Reports & Dashboards" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Sales Cloud Command vs Vonage Premier for — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs Sales Cloud Command Center

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

1. Listing metadata

Field-level data

	Sales Cloud Command Center	Vonage Premier for Salesforce Voice Contact Center and CTI
Tagline	“Sales leaders and frontline teams need instant access to meaningful data to drive performance and decision-making. Salesforce’s native reporting capabilities are powerful,but require setup. This app solves that by delivering pre-configured standard report”255 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	1185 / 2000 chars59% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Envision eCommerce Inc. DBA Envision	Vonage
Listed

At a glance

9 metrics · auto-computed

Feature comparison between Sales Cloud Command Center: Prebuilt Reports & Dashboards and Vonage Premier for Salesforce Voice Contact Center and CTI
Metric	Sales Cloud Command Center: Prebuilt Reports & Dashboards	Vonage Premier for Salesforce Voice Contact Center and CTI
Rating	4.3 ★	★ 4.9 ★
Total reviews	3	★ 1k
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	1	★ 3
Languages	1 supported	1 supported
Listed since	Sep 2025	May 2010

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Sales Cloud Command Center: Prebuilt Reports & Dashboards's 4.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Sales Cloud Command Center: Prebuilt Reports & Dashboards offers a free tier (free) while Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,039 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Sales Cloud Command Center: Prebuilt Reports & Dashboards's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Sales Cloud Command Center: Prebuilt Reports & Dashboards's 3-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Sales Cloud Command Center: Prebuilt Reports & Dashboards audit • Vonage Premier for Salesforce Voice Contact Center and CTI audit

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Sales Cloud Command Center	Vonage Premier for Salesforce Voice Contact Center and CTI
contact	Not ranked	#8
chatbot	Not ranked	#19
powerful forms	Not ranked	#49
lead	#97	Not ranked

9. App details

Long-form description · keyword frequency

Sales Cloud Command Center

The Sales Cloud Insights: Standard Reports & Dashboards app delivers a ready-to-install package of Salesforce reports and dashboards built on standard objects like Accounts, Contacts, Opportunities, Leads, and Cases. No setup or customization needed—install and get instant access to critical metrics. The app provides a consolidated, visual view of your sales and support performance using native Salesforce components. Track lead quality, opportunity movement, account engagement, and customer service effectiveness through intuitive charts, tables, and KPI indicators. Dashboards include: • Growth insights from new Accounts and Contacts. • Pipeline visibility with Opportunities by Stage and Closed Won trends. • Lead prioritization based on Ratings. • Support tracking through Case status breakdowns. • Alerts on neglected Accounts, stuck Opportunities, and past-due Activities. Each report is permission-ready and exportable in Excel format—perfect for cross-functional collaboration, reviews, and executive reporting. Whether you're a Sales Manager, Account Executive, or Customer Success Lead, these insights drive better forecasting, follow-through, and performance tracking.

Top keywords

accounts3×1.97%
dashboards3×1.97%
insights3×1.97%
lead3×1.97%
opportunities3×1.97%
sales3×1.97%
account2×1.32%
contacts2×1.32%
customer2×1.32%
executive2×1.32%
performance2×1.32%
reports2×1.32%

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm

Frequently asked

Common questions about this comparison

Is Sales Cloud Command Center: Prebuilt Reports & Dashboards or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Sales Cloud Command Center: Prebuilt Reports & Dashboards is the cheaper option — it offers a free plan (free). Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Sales Cloud Command Center: Prebuilt Reports & Dashboards or Vonage Premier for Salesforce Voice Contact Center and CTI?

Vonage Premier for Salesforce Voice Contact Center and CTI has the higher average rating (4.9★ from 1,039 reviews) compared to Sales Cloud Command Center: Prebuilt Reports & Dashboards (4.3★ from 3 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Sales Cloud Command Center: Prebuilt Reports & Dashboards or Vonage Premier for Salesforce Voice Contact Center and CTI?

It depends on what you're optimizing for. Sales Cloud Command Center: Prebuilt Reports & Dashboards fits better if you prioritize broader integrations; Vonage Premier for Salesforce Voice Contact Center and CTI is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Sales Cloud Command Center: Prebuilt Reports & Dashboards or Vonage Premier for Salesforce Voice Contact Center and CTI?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,039 reviews vs 3), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Vonage Premier for Salesforce Voice Contact Center and CTI vs Sales Cloud Command Center

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

Sales Cloud Command Center

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Sales Cloud Command Center · 1 changes

Vonage Premier for Salesforce Voice Contact Center and CTI · 3 changes

9. App details

Frequently asked

Is Sales Cloud Command Center: Prebuilt Reports & Dashboards or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Which has better reviews, Sales Cloud Command Center: Prebuilt Reports & Dashboards or Vonage Premier for Salesforce Voice Contact Center and CTI?

Should I choose Sales Cloud Command Center: Prebuilt Reports & Dashboards or Vonage Premier for Salesforce Voice Contact Center and CTI?

Which is faster to set up, Sales Cloud Command Center: Prebuilt Reports & Dashboards or Vonage Premier for Salesforce Voice Contact Center and CTI?

See full keyword rankings, install trends, and weekly alerts

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