Assembled for Service Cloud | AI Agents and Workforce Management vs 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

Assembled for Service Cloud | AI Agents and Workforce Management edges out 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing entry tiers: Assembled for Service Cloud | AI Agents and Workforce Management at paid, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Assembled for Service Cloud | AI Agents and Workforce Management's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage admins who need fast install and low risk should default to Assembled for Service Cloud | AI Agents and Workforce Management; mid-market and enterprise admins with specific feature requirements should evaluate both — 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's 1,280-review base may include the workflow context that matches your specific use case better than Assembled for Service Cloud | AI Agents and Workforce Management's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Assembled for Service Cloud | AI Agents and Workforce Management or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce cheaper?

Both Assembled for Service Cloud | AI Agents and Workforce Management and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce offer paid plans only. Assembled for Service Cloud | AI Agents and Workforce Management starts at paid; 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Assembled for Service Cloud | AI Agents and Workforce Management or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Assembled for Service Cloud | AI Agents and Workforce Management has the higher average rating (5.0★ from 4 reviews) compared to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce (4.9★ from 1,280 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Assembled for Service Cloud | AI Agents and Workforce Management or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Assembled for Service Cloud | AI Agents and Workforce Management holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Assembled for Service Cloud | AI Agents and Workforce Management or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,280 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.