Sinergify Agent vs 360 SMS App for — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Sinergify Agent

Name: Sinergify Agent
Availability: OnlineOnly

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Sinergify Agent	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Tagline	“Sinergify when combined with Agentforce, automates routine tasks and customer service interactions and enhances functionality by enabling the following: End-to-End Case Resolution Cross-Team Collaboration Data-Driven Insights”226 chars	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars
Description	701 / 2000 chars35% used	1182 / 2000 chars59% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Grazitti Interactive™	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between Sinergify Agent and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce
Metric	Sinergify Agent	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Rating	—	4.9 ★
Total reviews	0	1.3k
Free plan	—	—
Pricing	paid	paid
Pricing tiers	—	1 tier
Listed features	3	★ 9
Languages	1 supported	16 supported
Listed since	Jan 2025	May 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Sinergify Agent's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Sinergify Agent at paid, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,281 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Sinergify Agent's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Sinergify Agent's 0-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Sinergify Agent audit • 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit

Listed	January 27, 2025	May 6, 2016

Last updated	—	—

3. Features

As listed by each developer

Sinergify Agent

Enables agents to view and update Jira issue details directly within the Agentforce chat console, allowing them to access the status and priority of issues without needing to switch platforms.
Enhances the efficiency of support agents by enabling them to automatically create Jira issues directly from Salesforce records within the Agentforce chat console.
Allows agents to add comments to Jira issues directly from the Agentforce console, facilitating real-time updates without the need to navigate away from their primary workspace.

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Sinergify Agent	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
your customers	Not ranked	#1
whatsapp	Not ranked	#1
services automation	Not ranked	#1
jira	#8	Not ranked
enabling your team	#11	Not ranked

7. App details

Long-form description · keyword frequency

Sinergify Agent

Sinergify is a Salesforce and Jira integration platform designed to bridge the gap between customer-facing teams and technical teams. By integrating Salesforce with Jira, Sinergify enables seamless collaboration between departments like sales, customer service, and engineering, allowing them to share data, track issues, and collaborate more efficiently. When combined with Agentforce, which automates routine tasks and customer service interactions, Sinergify enhances functionality by enabling the following: Search existing Jira issues Link existing Jira issues Create new Jira issue(s) View details of the linked Jira Issue(s) Add comments to the linked Jira Issue(s) Summarize Jira comments

Top keywords

jira8×8.16%
issue3×3.06%
issues3×3.06%
jira issue3×3.06%
sinergify3×3.06%
between2×2.04%
comments2×2.04%
customer2×2.04%
customer service2×2.04%
existing2×2.04%
existing jira2×2.04%
existing jira issues2×2.04%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×

Frequently asked

Common questions about this comparison

Is Sinergify Agent or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce cheaper?

Both Sinergify Agent and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce offer paid plans only. Sinergify Agent starts at paid; 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Sinergify Agent or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

AppRanks cannot separate these two on rating, because neither publishes one. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce does carry the larger published review base (1,281 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Sinergify Agent or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,281 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Sinergify Agent typically suits early-stage and growth-mode teams based on its published review base (0 reviews). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,281 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Sinergify Agent and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Migration support varies by app and category. Sinergify Agent and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Sinergify Agent" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Sinergify Agent

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Sinergify Agent

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Sinergify Agent · 0 changes

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

7. App details

Frequently asked

Is Sinergify Agent or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce cheaper?

Should I choose Sinergify Agent or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which is faster to set up, Sinergify Agent or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Sinergify Agent and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

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