Gainsight Customer Success
Give customer-facing teams access to Gainsight customer context directly within Salesforce. The Gainsight Customer Success app brings the Gainsight experience into Salesforce through Lightning Web Components, including the Gainsight CS App and configurable Customer 360 and Relationship 360 views. Teams can access customer health, activity, relationships, and other Gainsight insights within the Salesforce workflows they already use. With Gainsight Customer Success in Salesforce, teams can: – Access the Gainsight CS application from within Salesforce – Embed Customer 360 or Relationship 360 views on Salesforce record pages – Surface relevant Gainsight 360 sections based on your team's needs – Give Sales, Customer Success, and other teams shared customer context – View customer health, relationship information, activity, and other Gainsight insights without constantly switching between platforms Getting Started An active Gainsight Customer Success tenant and configured Salesforce connection are required. Customers using the Salesforce Connector must also install the appropriate Gainsight CS Data Connector package for their region.
Top keywords
- gainsight11×7.28%
- customer10×6.62%
- salesforce8×5.30%
- 3605×3.31%
- customer success4×2.65%
- gainsight customer4×2.65%
- success4×2.65%
- teams4×2.65%
- access3×1.99%
- cs3×1.99%
- gainsight cs3×1.99%
- gainsight customer success3×1.99%
SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
