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1. Listing metadata
Field-level data| Customer Feedback Manager | Grids | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
| Customer Feedback Manager | Grids | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Businesses can proactively address customer dissatisfaction and improve retention by gathering and analyzing real-time feedback after interactions or purchases.
| Metric | Customer Feedback Manager | Grids: Related List Views, Inline Edit, Reporting, Data Management |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 59 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Pricing tiers | — | 1 tier |
| Listed features | ★ 7 | 3 |
| Languages | 1 supported | 16 supported |
| Listed since | Jul 2025 | Aug 2021 |
Based on the data on this page, Grids: Related List Views, Inline Edit, Reporting, Data Management is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Customer Feedback Manager's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Customer Feedback Manager offers a free tier (free) while Grids: Related List Views, Inline Edit, Reporting, Data Management starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Grids: Related List Views, Inline Edit, Reporting, Data Management; mid-market and enterprise admins with specific feature requirements should evaluate both — Customer Feedback Manager's 0-review base may include the workflow context that matches your specific use case better than Grids: Related List Views, Inline Edit, Reporting, Data Management's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Customer Feedback Manager audit • Grids: Related List Views, Inline Edit, Reporting, Data Management audit
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| Last updated | — | — |
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| Keyword | Customer Feedback Manager | Grids |
|---|---|---|
| survey app | #82 | #94 |
| surveys | #70 | #113 |
| survey | #79 | #117 |
Customer Feedback Manager is the cheaper option — it offers a free plan (free). Grids: Related List Views, Inline Edit, Reporting, Data Management starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. Grids: Related List Views, Inline Edit, Reporting, Data Management does carry the larger published review base (59 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Grids: Related List Views, Inline Edit, Reporting, Data Management has the deeper published review base (59 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Customer Feedback Manager typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Grids: Related List Views, Inline Edit, Reporting, Data Management typically suits early-stage and growth-mode teams based on its published review base (59 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Customer Feedback Manager and Grids: Related List Views, Inline Edit, Reporting, Data Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Customer Feedback Manager" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.