LightBeam.ai - DSPM | vs Vonage Premier for — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopify

1. Listing metadata

Field-level data

	LightBeam.ai - DSPM \| Privacy \| Governance for Salesforce Cloud	Vonage Premier for Salesforce Voice Contact Center and CTI
Tagline	“LightBeam’s AI-driven platform, using our Data Identity Graph, secures sensitive data in structured, unstructured, and SaaS apps like Salesforce, optimizing data governance, reducing risks, and automating privacy tasks for enhanced compliance.”243 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	786 / 2000 chars39% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	enfres	en
Platforms	Shopify	Shopify
Developer	LightBeam.ai	Vonage

At a glance

9 metrics · auto-computed

Feature comparison between LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud and Vonage Premier for Salesforce Voice Contact Center and CTI
Metric	LightBeam.ai - DSPM \| Privacy \| Governance for Salesforce Cloud	Vonage Premier for Salesforce Voice Contact Center and CTI
Rating	—	4.9 ★
Total reviews	0	1k
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	★ 5	3
Languages	3 supported	1 supported
Listed since	Dec 2024	May 2010

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud at paid, Vonage Premier for Salesforce Voice Contact Center and CTI at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,039 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud's 0-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud audit • Vonage Premier for Salesforce Voice Contact Center and CTI audit

Listed	December 31, 2024	May 22, 2010

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	LightBeam.ai - DSPM \| Privacy \| Governance for Salesforce Cloud	Vonage Premier for Salesforce Voice Contact Center and CTI
contact	Not ranked	#8
chatbot	Not ranked	#19
powerful forms	Not ranked	#49

9. App details

Long-form description · keyword frequency

LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud

LightBeam.ai converges data security, privacy, and governance, enabling businesses to secure their data, remediate access risks, and comply with regulations with a single sensitive data platform. LightBeam ties together sensitive data across cloud, SaaS and on-prem locations covering structured (databases), unstructured (file repositories), and semi-structured (Salesforce) applications. LightBeam enables you to start down the road of your zero trust data protection journey. LightBeam's unique approach to sensitive data discovery includes - 1. Data Visibility: Know WHAT data you have across Cloud, SaaS and On-prem apps. 2. Data Identity: See WHOSE data you have where (customers, employees, vendors). 3. Data Access: Enforce policies around WHO should have access to WHOSE data.

Top keywords

data12×10.81%
access3×2.70%
lightbeam3×2.70%
sensitive3×2.70%
sensitive data3×2.70%
cloud2×1.80%
cloud saas2×1.80%
on-prem2×1.80%
saas2×1.80%
saas and on-prem2×1.80%
whose2×1.80%
whose data2×1.80%

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm

Frequently asked

Common questions about this comparison

Is LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Both LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud and Vonage Premier for Salesforce Voice Contact Center and CTI offer paid plans only. LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud starts at paid; Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud or Vonage Premier for Salesforce Voice Contact Center and CTI?

It depends on what you're optimizing for. LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud fits better if you prioritize broader integrations; Vonage Premier for Salesforce Voice Contact Center and CTI is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud or Vonage Premier for Salesforce Voice Contact Center and CTI?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,039 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Vonage Premier for Salesforce Voice Contact Center and CTI aligns more with early-stage and growth-mode stores (1,039 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Vonage Premier for Salesforce Voice Contact Center and CTI vs LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud · 1 changes

Vonage Premier for Salesforce Voice Contact Center and CTI · 3 changes

9. App details

Frequently asked

Is LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Should I choose LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud or Vonage Premier for Salesforce Voice Contact Center and CTI?

Which is faster to set up, LightBeam.ai - DSPM | Privacy | Governance for Salesforce Cloud or Vonage Premier for Salesforce Voice Contact Center and CTI?

Which works better for small vs large Salesforce AppExchange stores?

See full keyword rankings, install trends, and weekly alerts

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