Which has better reviews, WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp or Cloudingo: Remove duplicates and improve data quality?

WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp has the higher average rating (5.0★ from 55 reviews) compared to Cloudingo: Remove duplicates and improve data quality (4.8★ from 559 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp or Cloudingo: Remove duplicates and improve data quality?

WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp or Cloudingo: Remove duplicates and improve data quality?

Both apps are one-click installs from the Salesforce AppExchange. Cloudingo: Remove duplicates and improve data quality has the deeper published review base (559 vs 55), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp typically suits early-stage and growth-mode teams based on its published review base (55 reviews). Cloudingo: Remove duplicates and improve data quality typically suits early-stage and growth-mode teams based on its published review base (559 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp and Cloudingo: Remove duplicates and improve data quality?

Migration support varies by app and category. WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp and Cloudingo: Remove duplicates and improve data quality both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

WatBox - WhatsApp and vs Cloudingo: Remove — Salesforce

WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp vs Cloudingo

Side-by-side comparison · 24 data points

WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp

5.0·55reviews

Native WhatsApp for Salesforce, Bulk SMS, and AI CTI Dialer. Send mass messages, automate text alerts via Flows, and log calls instantly without switching tabs. WhatsApp integration Two-Way SMS Text Messaging Get Started with a 14 Days Free Trial.

salesforcepaid

1. Listing metadata

Field-level data

	WatBox - WhatsApp and SMS for Salesforce \| Telephony \| AI Voice and Whatsapp	Cloudingo
Tagline	“Native WhatsApp for Salesforce, Bulk SMS, and AI CTI Dialer. Send mass messages, automate text alerts via Flows, and log calls instantly without switching tabs. WhatsApp integration Two-Way SMS Text Messaging Get Started with a 14 Days Free Trial.”249 chars	“Salesforce deduplication and data quality made easy. Find, merge, and prevent duplicates in Salesforce with admin-friendly, no-code tools. Maintain clean, trusted data for automation, reporting, and AI readiness. FREE TRIAL ►cloudingo.com ”243 chars
Description	1067 / 2000 chars53% used	1119 / 2000 chars56% used
Screenshots	—	—
Languages	arende	en
Platforms	Salesforce	Salesforce
Developer	Inno Valley Works Private Limited	Symphonic Source, dba Cloudingo

At a glance

8 metrics · auto-computed

Feature comparison between WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp and Cloudingo: Remove duplicates and improve data quality
Metric	WatBox - WhatsApp and SMS for Salesforce \| Telephony \| AI Voice and Whatsapp	Cloudingo: Remove duplicates and improve data quality
Rating	★ 5.0 ★	4.8 ★
Total reviews	55	★ 559
Free plan	—	—
Pricing	paid	paid
Pricing tiers	3 tiers	3 tiers
Listed features	9	9
Languages	3 supported	1 supported
Listed since	Mar 2025	Oct 2012

AppRanks verdict

Generated from live data on this page

The call

WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp edges out Cloudingo: Remove duplicates and improve data quality on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing

Pricing entry tiers: WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp at paid, Cloudingo: Remove duplicates and improve data quality at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Cloudingo: Remove duplicates and improve data quality has the larger user base (559 reviews vs 55), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp; mid-market and enterprise admins with specific feature requirements should evaluate both — Cloudingo: Remove duplicates and improve data quality's 559-review base may include the workflow context that matches your specific use case better than WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp audit • Cloudingo: Remove duplicates and improve data quality audit

Listed	March 27, 2025	October 2, 2012

Last updated	—	—

3. Features

As listed by each developer

WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp

Best Multi-Channel Messaging App: WhatsApp, SMS & Voice Automate bulk SMS and whatsapp for faster lead response automate bulk SMS and whatsapp for revops automate text messaging and whatsapp within flow automate whatsapp messaging for lead follow-up
API-driven SMS gateway for custom lightning components Automate whatsapp notifications using salesforce flow Automate outbound dialing and SMS workflows Automate personalized SMS and salesforce CTI connector for click-to-dial Whatsaap and sms
AI speech-to-text and sentiment analysis for voice Automate activity logging for CTI Best CTI and softphone tools for service cloud call centers Best voice and dialer apps for high-growth revops Connect twilio SMS and voice calls to salesforce
automate two-way texting for lead engagement automate two-way texting for service cloud cases automated two-way SMS and texting for salesforce automate SMS text messaging for lead nurturing best two-way texting apps for service cloud
Analytics & Reporting Track engagement through URL clicks and responses Monitor SMS & WhatsApp delivery and campaign performance Gain actionable insights to optimize messaging strategies Measure open rates, replies & overall channel effectiveness
Voice And AI Capabilities Click-to-dial tools for service cloud productivity Click-to-dial phone integration for sales cloud Agentforce and Agentic Conversations WhatsApp Coexistence & WhatsApp Calling two-way SMS messaging using salesforce flow
AI call transcription and sentiment analysis for CRM AI insights and call recording for sales cloud AI insights and call recording for service cloud automate activity logging for inbound sales calls automate activity logging for outbound sales calls
100% Salesforce Native Architecture (No external data residency) Automated Bulk WhatsApp & SMS Marketing Campaigns from List Views Native Salesforce Flow Automations for Instant Message Alerts Omni-Channel AI CTI Softphone Dialer with Call Transcr
Voice, AI Calling, and Call Intelligence - CTI Inbound and outbound calls directly from Salesforce Call recording, call transcriptions, and AI Insights as sentiment, outcome etc. IVR support and Omnichannel For Customer Support and Sales

Cloudingo

MERGE DUPLICATES & CONVERT RECORDS Merge records using customizable filters, flexible rules, and various matching styles without losing critical business data. Easily Convert Leads to Contacts.
REAL-TIME MERGE & AUTOMATION Merge duplicates in real-time for Leads, Contacts, or Accounts, or schedule Cloudingo to automatically run in the background.
DEDUPE IMPORT FILES & VALIDATE ADDRESSES Mass import data and scan for duplicates, create new records, and update ones that already live in Salesforce. Verify and standardize U.S. addresses.
UNDO & RESTORE MERGES Automatically backup your data and unmerge records if needed, returning them to their original state. Avoid costly mistakes with a recovery solution for your Salesforce data.
CONNECT SYSTEMS VIA API Master data management via Cloudingo’s data integration to shuttle and cleanse incoming data, and/or updating external systems.
SECURITY & HEALTH VISIBILITY Track critical changes across logins, apps, permissions, and API usage with automated alerts and concise insights that help you take action faster.

Keyword	WatBox - WhatsApp and SMS for Salesforce \| Telephony \| AI Voice and Whatsapp	Cloudingo
lead	#59	#23

7. App details

Long-form description · keyword frequency

WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp

Native Multi-Channel Messaging: WhatsApp, SMS & CTI Dialer for Salesforce Stop switching tabs. WatBox brings WhatsApp Business API, bulk SMS text messaging, and AI CTI calling natively inside Salesforce. Auto-log every conversation to Lead, Contact, and Case records instantly. 🚀 Unified Communications Suite: WhatsApp for Salesforce: Two-way messaging, rich media, and bulk WhatsApp campaigns. Supports native WhatsApp calling. Enterprise SMS Text Messaging: Broadcast bulk SMS campaigns from custom list views. Fully automate text alerts using native Salesforce Flows. AI CTI Softphone & Dialer: Click-to-dial tools with real-time AI call transcriptions and automated activity logging without middleware. 🔒 Built for Salesforce Teams: 100% Native Architecture: Completely secure within your Salesforce cloud—no external data storage or extension security risks. Agentforce & AI-Ready: Fully integrated with Flow Builder and Agentforce AI Agents for automated lead tracking. Plug-and-Play Setup: Start your 14-day free trial and send messages in minutes.

Top keywords

salesforce6×4.26%
whatsapp5×3.55%
ai4×2.84%
messaging4×2.84%
native4×2.84%
sms4×2.84%
bulk3×2.13%
cti3×2.13%
text3×2.13%
agentforce2×1.42%
ai cti2×1.42%
automated2×1.42%

Cloudingo

Managing Salesforce data is complex—but Cloudingo simplifies it by cleaning up data for AI inside Salesforce and streamlining comprehensive data management and data manipulation. ● Overcome Data Challenges: Eliminate duplication, inconsistencies, data decay, and human errors with our powerful, customizable solution for deduplication and data cleansing. ● Advanced Matching & Duplicate Management: Easily find duplicate contacts, leads, accounts, and person accounts. Leverage customizable filters and matching options—exact, fuzzy, or synonym-based—to merge duplicates in real time, manually, or via mass merge. ● Beyond Deduplication: Import data without creating duplicates, mass convert leads, update/delete records, migrate data, and undo merges while preserving critical information like notes, attachments, and relationships. ● Cloudingo Intelligence: Security, Health, and Org Monitoring: Gain visibility into logins, permissions, installed apps, API usage, and system changes with a unified dashboard that surfaces risks early and improves governance. ► 10-DAY FREE TRIAL – Click GET IT NOW cloudingo.com

Top keywords

data9×6.16%
cloudingo3×2.05%
accounts2×1.37%
customizable2×1.37%
deduplication2×1.37%
duplicate2×1.37%
duplicates2×1.37%
leads2×1.37%
management

WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp vs Cloudingo

WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp

1. Listing metadata

Cloudingo

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp · 7 changes

Cloudingo · 0 changes

7. App details

Frequently asked

Is WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp or Cloudingo: Remove duplicates and improve data quality cheaper?

Which has better reviews, WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp or Cloudingo: Remove duplicates and improve data quality?

Should I choose WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp or Cloudingo: Remove duplicates and improve data quality?

Which is faster to set up, WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp or Cloudingo: Remove duplicates and improve data quality?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp and Cloudingo: Remove duplicates and improve data quality?