Side-by-side comparison · 24 data points
You can stay compliant with flexible video conferences for guided workflows directly in Salesforce. Allow only sharing of pre-approved content, take snapshots of video calls for documentation and automate the workflows.
| Eyeson for Salesforce | Communicat-O | |
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| Description | ||
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| Listed |
Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.
| Metric | Eyeson for Salesforce | Communicat-O: Multi Messaging Tool | SMS | WhatsApp | WeChat | Telegram | Zalo |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 1 | ★ 35 |
| Free plan | — | — |
| Pricing | paid | paid |
| Built for Shopify | — | — |
| Pricing tiers | 5 tiers | — |
| Listed features | 5 | ★ 9 |
| Languages | 2 supported | 1 supported |
| Listed since | Nov 2023 | Feb 2022 |
Eyeson for Salesforce and Communicat-O: Multi Messaging Tool | SMS | WhatsApp | WeChat | Telegram | Zalo are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Eyeson for Salesforce at paid, Communicat-O: Multi Messaging Tool | SMS | WhatsApp | WeChat | Telegram | Zalo at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Eyeson for Salesforce audit • Communicat-O: Multi Messaging Tool | SMS | WhatsApp | WeChat | Telegram | Zalo audit
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| Keyword | Eyeson for Salesforce | Communicat-O |
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| chatbot | Not ranked | #16 |
| workflow | Not ranked | #104 |
Both Eyeson for Salesforce and Communicat-O: Multi Messaging Tool | SMS | WhatsApp | WeChat | Telegram | Zalo offer paid plans only. Eyeson for Salesforce starts at paid; Communicat-O: Multi Messaging Tool | SMS | WhatsApp | WeChat | Telegram | Zalo starts at paid. Compare the per-tier features in the Pricing section above before committing.
Eyeson for Salesforce (5.0★, 1 reviews) and Communicat-O: Multi Messaging Tool | SMS | WhatsApp | WeChat | Telegram | Zalo (5.0★, 35 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Eyeson for Salesforce fits better if you prioritize broader integrations; Communicat-O: Multi Messaging Tool | SMS | WhatsApp | WeChat | Telegram | Zalo is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Communicat-O: Multi Messaging Tool | SMS | WhatsApp | WeChat | Telegram | Zalo has more onboarding documentation maturity (35 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Eyeson for Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (1 reviews). Communicat-O: Multi Messaging Tool | SMS | WhatsApp | WeChat | Telegram | Zalo aligns more with early-stage and growth-mode stores (35 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Eyeson for Salesforce and Communicat-O: Multi Messaging Tool | SMS | WhatsApp | WeChat | Telegram | Zalo both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Eyeson for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
