Should I choose Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution or DocuSign eSignature for Salesforce: The trusted eSignature solution?

AppRanks cannot separate these two on rating, because neither publishes one. DocuSign eSignature for Salesforce: The trusted eSignature solution does carry the larger published review base (4,647 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution or DocuSign eSignature for Salesforce: The trusted eSignature solution?

Both apps are one-click installs from the Salesforce AppExchange. DocuSign eSignature for Salesforce: The trusted eSignature solution has the deeper published review base (4,647 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution typically suits early-stage and growth-mode teams based on its published review base (0 reviews). DocuSign eSignature for Salesforce: The trusted eSignature solution typically suits early-stage and growth-mode teams based on its published review base (4,647 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution and DocuSign eSignature for Salesforce: The trusted eSignature solution?

Migration support varies by app and category. Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution and DocuSign eSignature for Salesforce: The trusted eSignature solution both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Coveo for Agentforce vs DocuSign eSignature — Salesforce

Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution vs DocuSign eSignature for Salesforce

Side-by-side comparison · 24 data points

Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution

No rating yet

Coveo, the leader in AI Search, is now available for Agentforce. Boost self-service, deflect more cases, & empower service reps with smarter actions—Q&A, case classification, and case resolution. And then, customize prompts to draft emails, KBs, & more.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Coveo for Agentforce \| Knowledge Retrieval for Self-Service & Case Resolution	DocuSign eSignature for Salesforce
Tagline	“Coveo, the leader in AI Search, is now available for Agentforce. Boost self-service, deflect more cases, & empower service reps with smarter actions—Q&A, case classification, and case resolution. And then, customize prompts to draft emails, KBs, & more.”253 chars	“Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now””185 chars
Description	704 / 2000 chars35% used	1198 / 2000 chars60% used
Screenshots	—	—
Languages	en	nlenfrdeit+7 more
Platforms	Salesforce	Salesforce
Developer	Coveo	Docusign, Inc**

At a glance

9 metrics · auto-computed

Feature comparison between Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution and DocuSign eSignature for Salesforce: The trusted eSignature solution
Metric	Coveo for Agentforce \| Knowledge Retrieval for Self-Service & Case Resolution	DocuSign eSignature for Salesforce: The trusted eSignature solution
Rating	—	4.5 ★
Total reviews	0	4.6k
Free plan	—	—
Pricing	paid	paid
Pricing tiers	—	1 tier
Listed features	3	3
Review velocity (30d)	—	0 new
Languages	1 supported	12 supported
Listed since	Feb 2025	Mar 2010

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, DocuSign eSignature for Salesforce: The trusted eSignature solution is the stronger choice for most Salesforce AppExchange admins — 4.5★ vs Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution at paid, DocuSign eSignature for Salesforce: The trusted eSignature solution at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

DocuSign eSignature for Salesforce: The trusted eSignature solution has the larger user base (4,647 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to DocuSign eSignature for Salesforce: The trusted eSignature solution; mid-market and enterprise admins with specific feature requirements should evaluate both — Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution's 0-review base may include the workflow context that matches your specific use case better than DocuSign eSignature for Salesforce: The trusted eSignature solution's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution audit • DocuSign eSignature for Salesforce: The trusted eSignature solution audit

Listed	February 18, 2025	March 7, 2010

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Coveo for Agentforce \| Knowledge Retrieval for Self-Service & Case Resolution	DocuSign eSignature for Salesforce
and service	Not ranked	#1
standard and	Not ranked	#1
email to case	Not ranked	#1

6. Quality signals

Reviews · velocity · latest sentiment

Signal	Coveo for Agentforce \| Knowledge Retrieval for Self-Service & Case Resolution	DocuSign eSignature for Salesforce
Average rating	—	4.5 ★ (4.6k)
Rating distribution	5— 4— 3— 2— 1—	550% 40% 30% 20% 150%
Reviews · last 7 days	—	+0
Reviews · last 30 days	—	+0
Reviews · last 90 days	—	+0

5 latest reviews · each app

Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution

No reviews yet.

DocuSign eSignature for Salesforce

7. App details

Long-form description · keyword frequency

Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution

Coveo, the leader in AI Search and GenAI for the enterprise, is now available for Salesforce Agentforce. This integration grounds Agentforce in secure, trusted knowledge from across your enterprise—within Salesforce and beyond—enhancing its accuracy, effectiveness, and overall value. By indexing and unifying content without migration, Coveo gives Agentforce the foundation it needs to unlock agentic actions like question answering, case classification, case resolution, and more— all grounded by enterprise-approved knowledge. Together, Coveo and Agentforce help service teams boost self-service success, deflect more cases, and improve team productivity at scale without added costs and complexity.

Top keywords

agentforce4×4.17%
coveo3×3.13%
case2×2.08%
enterprise2×2.08%
knowledge2×2.08%
salesforce2×2.08%
without2×2.08%

DocuSign eSignature for Salesforce

• Maximize your Salesforce investment and streamline your agreement processes intelligently with the world’s most trusted eSignature solution for the world’s #1 CRM. • Send agreements for signatures: Send agreements directly to Salesforce contacts or specify email addresses. Include messages, reminders, and authentication options. • Create agreements with Salesforce data: Create agreements with Docusign templates that pull in any Salesforce data saved on that record with merge fields. • Responsive signing: Signers on mobile phones can access a parallel version of the document that automatically adapts its formatting to the device’s size and orientation. • Salesforce data writeback: Signed documents and signer-provided data is automatically written back to Salesforce. • Clicks-not-code configuration: Our modern UI ensures that your team can deploy quickly without complex integrations across Sales, Service, Financial Services, Experience, and Government Cloud. • Docusign eSignature meets compliance standards - including ISO 27001-certified, HIPAA, 21 CFR Part 11, Sarbanes-Oxley and FedRAMP - and provides SOC-audited data center and full encryption for all archived documents.

Top keywords

salesforce6×3.73%
data5×3.11%
agreements4×2.48%
salesforce data3×1.86%
automatically2×1.24%
documents2×1.24%
docusign2×1.24%
esignature2×1.24%
send2×1.24%
send agreements2×1.24%
world2×1.24%

Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution vs DocuSign eSignature for Salesforce

Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution

1. Listing metadata

DocuSign eSignature for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution or DocuSign eSignature for Salesforce: The trusted eSignature solution cheaper?

Should I choose Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution or DocuSign eSignature for Salesforce: The trusted eSignature solution?

Which is faster to set up, Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution or DocuSign eSignature for Salesforce: The trusted eSignature solution?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Coveo for Agentforce | Knowledge Retrieval for Self-Service & Case Resolution and DocuSign eSignature for Salesforce: The trusted eSignature solution?