Purolator Shipping vs Vonage Premier for — Salesforce

Purolator Shipping App vs Vonage Premier for Salesforce Voice Contact Center and CTI

Side-by-side comparison · 24 data points

Purolator Shipping App

0.0·0reviews

Zenkraft, a Bringg Solution, is an easy-to-use 100% Salesforce native app for shipping with Purolator (and 150+ carriers). ☑ Automate shipping ☑ Estimate delivery dates & cost ☑ Track shipments in real-time ☑ Process returns ☑ Generate shipping labels

Shopifypaid

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1. Listing metadata

Field-level data

	Purolator Shipping App	Vonage Premier for Salesforce Voice Contact Center and CTI
Tagline	“Zenkraft, a Bringg Solution, is an easy-to-use 100% Salesforce native app for shipping with Purolator (and 150+ carriers). ☑ Automate shipping ☑ Estimate delivery dates & cost ☑ Track shipments in real-time ☑ Process returns ☑ Generate shipping labels”251 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	1117 / 2000 chars56% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Zenkraft, a Bringg Solution	Vonage
Listed

At a glance

9 metrics · auto-computed

Feature comparison between Purolator Shipping App: Shipping, Returns, RMAs and Tracking and Vonage Premier for Salesforce Voice Contact Center and CTI
Metric	Purolator Shipping App: Shipping, Returns, RMAs and Tracking	Vonage Premier for Salesforce Voice Contact Center and CTI
Rating	—	4.9 ★
Total reviews	0	1k
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	1 tier
Listed features	★ 6	3
Languages	1 supported	1 supported
Listed since	Oct 2024	May 2010

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Purolator Shipping App: Shipping, Returns, RMAs and Tracking's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Purolator Shipping App: Shipping, Returns, RMAs and Tracking at paid, Vonage Premier for Salesforce Voice Contact Center and CTI at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,042 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Purolator Shipping App: Shipping, Returns, RMAs and Tracking's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Purolator Shipping App: Shipping, Returns, RMAs and Tracking's 0-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Purolator Shipping App: Shipping, Returns, RMAs and Tracking audit • Vonage Premier for Salesforce Voice Contact Center and CTI audit

Last updated	—	—

3. Features

As listed by each developer

Purolator Shipping App

Zenkraft is 100% Salesforce native, so you can: ☑ Ship, fulfill, track, and process returns - all from Salesforce - without time-consuming and costly integrations ☑ Pre-built integrations with 150+ global carriers (supports parcel, same day, LTL, & more)
Easily ship with Purolator (ground, priority, global express, freight) ☑ Calculate Purolator shipping rates and delivery dates for comparison ☑ Quickly create and print Purolator shipping & return labels
Reduce support calls and offer exceptional self-service ☑ Offer real-time, tracking & updates to reduce “Where is my order?” inquiries ☑ Streamline returns with automated RMAs, labels, and pick-ups
Deliver exceptional customer experiences: ☑ Estimate delivery dates & costs and offer multiple delivery options (including in-store pick-ups) ☑ Provide delivery status on your branded website vs a carrier’s
Streamline shipping for faster delivery: ☑ Reduce manual tasks with automated shipping labels, pre-built scale and printer integrations ☑ Pack and ship from a warehouse, store location, or any other location.
Zenkraft is Agentforce-ready, making it easy to automate common service tasks so agents stay focused on high-value work: ☑ Handle 'Where is my order?' inquiries ☑ Process returns, generate labels/QR codes, and schedule pick-ups

Vonage Premier for Salesforce Voice Contact Center and CTI

DESIGNED FOR SALESFORCE VCC’s tight Salesforce integration is reflected in our 5-star rating and more positive reviews than any other CTI vendor. VCC was designed from the start to integrate natively to Salesforce for pure cloud-to-cloud telephony.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent routing of calls, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
SPEECH ANALYTICS VCC’s integrated speech analytics solution, Conversation Analyzer, delivers powerful insights, and when combined with real time transcription, call control and routing all natively embedded in SCV, provides the perfect solution.

Keyword	Purolator Shipping App	Vonage Premier for Salesforce Voice Contact Center and CTI
delivery dates	#10	#6

9. App details

Long-form description · keyword frequency

Purolator Shipping App

☑ Easily ship with Purolator (ground, nationwide, international, freight, same day) and 150+ other global carriers (supports parcel, LTL, and owned-fleet shipping types) ☑ Provide customers with multiple delivery options (including in-store pick-ups) ☑ Offer estimated delivery dates & calculate costs for a better experience ☑ Reduce manual tasks with automated shipping labels & documentation, scale and printer integrations ☑ Reduce service costs by empowering customers with shipment tracking and real-time tracking updates ☑ Streamline & simplify returns processing, RMA creation, and returns pick-up ☑ Drive more post-sale traffic by providing delivery status on your branded website vs a carrier’s site One Platform: Zenkraft is a Salesforce native app, so there is no need for integration, allowing you to manage the full delivery experience from Salesforce. Zenkraft operates cross-cloud, in Retail, Consumer Goods, eCommerce, Manufacturing, Healthcare/Life Sciences, Service, and Legal and Financial institutions. Purolator service marks are owned by Purolator Corporation and used with their permission.

Top keywords

delivery4×2.70%
purolator3×2.03%
service3×2.03%
costs2×1.35%
customers2×1.35%
experience2×1.35%
reduce2×1.35%
returns2×1.35%
salesforce2×1.35%
shipping2×1.35%
tracking2×1.35%
zenkraft2×1.35%

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm

Frequently asked

Common questions about this comparison

Is Purolator Shipping App: Shipping, Returns, RMAs and Tracking or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Both Purolator Shipping App: Shipping, Returns, RMAs and Tracking and Vonage Premier for Salesforce Voice Contact Center and CTI offer paid plans only. Purolator Shipping App: Shipping, Returns, RMAs and Tracking starts at paid; Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Purolator Shipping App: Shipping, Returns, RMAs and Tracking or Vonage Premier for Salesforce Voice Contact Center and CTI?

It depends on what you're optimizing for. Purolator Shipping App: Shipping, Returns, RMAs and Tracking fits better if you prioritize broader integrations; Vonage Premier for Salesforce Voice Contact Center and CTI is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Purolator Shipping App: Shipping, Returns, RMAs and Tracking or Vonage Premier for Salesforce Voice Contact Center and CTI?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,042 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Purolator Shipping App: Shipping, Returns, RMAs and Tracking typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Vonage Premier for Salesforce Voice Contact Center and CTI aligns more with early-stage and growth-mode stores (1,042 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Purolator Shipping App vs Vonage Premier for Salesforce Voice Contact Center and CTI

Purolator Shipping App

1. Listing metadata

Vonage Premier for Salesforce Voice Contact Center and CTI

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Purolator Shipping App: Shipping, Returns, RMAs and Tracking or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Should I choose Purolator Shipping App: Shipping, Returns, RMAs and Tracking or Vonage Premier for Salesforce Voice Contact Center and CTI?

Which is faster to set up, Purolator Shipping App: Shipping, Returns, RMAs and Tracking or Vonage Premier for Salesforce Voice Contact Center and CTI?

Which works better for small vs large Salesforce AppExchange stores?

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