Side-by-side comparison · 24 data points
| Microsoft Teams | WhatsApp Business | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
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| Listed | ||
| Last updated | — | — |
Use Microsoft Teams and HubSpot for meetings, conversations, and more!
| Metric | Microsoft Teams | WhatsApp Business |
|---|---|---|
| Rating | ★ 3.2 ★ | 2.2 ★ |
| Total reviews | ★ 251 | 238 |
| Active installs | 63,664+ | 14,327+ |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed since | Jul 2020 | Jan 2023 |
Based on the data on this page, Microsoft Teams is the stronger choice for most HubSpot App Marketplace teams — 3.2★ vs WhatsApp Business's 2.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Microsoft Teams at Free plan available, WhatsApp Business at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Microsoft Teams; mid-market and enterprise teams with specific feature requirements should evaluate both — WhatsApp Business's 238-review base may include the workflow context that matches your specific use case better than Microsoft Teams's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical HubSpot App Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Microsoft Teams audit • WhatsApp Business audit
Both Microsoft Teams and WhatsApp Business offer paid plans only. Microsoft Teams starts at Free plan available; WhatsApp Business starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Microsoft Teams has the higher average rating (3.2★ from 251 reviews) compared to WhatsApp Business (2.2★ from 238 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Microsoft Teams holds the higher average rating (3.2★ vs 2.2★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the HubSpot App Marketplace. Microsoft Teams has the deeper published review base (251 vs 238), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Microsoft Teams typically suits early-stage and growth-mode teams based on its published review base (251 reviews). WhatsApp Business typically suits early-stage and growth-mode teams based on its published review base (238 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Microsoft Teams and WhatsApp Business both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from WhatsApp Business" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
