WhatsApp Business for HubSpot App Marketplace
By HubSpot
WhatsApp Business is the #51 ranked commerce app on HubSpot, with a 2.2 average rating from 237 reviews, with a free plan available, as of Sep 2, 2026.
WhatsApp Business is a HubSpot App Marketplace app by HubSpot, launched January 2023. With a rating of 2.2★ from 237 reviews, it currently ranks #51 in the Commerce category.
AppRanks data: WhatsApp Business ranks #51 in Commerce on HubSpot App Marketplace, placing it in the top 3% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
WhatsApp Business is a mixed-rating HubSpot app with a growing review traction. It is listed in the Commerce category on HubSpot App Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 237 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical HubSpot App Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by HubSpot — established developer track record
Cons
- −Average rating below 4.0 (2.2★) — read recent low-star reviews before committing
Looking to switch from WhatsApp Business?
See WhatsApp Business's alternatives ranked by audit score, rating, and review velocity.
About WhatsApp Business
How WhatsApp Business works
Manage WhatsApp conversations from HubSpot’s shared inboxAutomate and personalize messages via workflowsView WhatsApp message threads on the CRM record.
Pricing plans
Free/FREE
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Limit Increase70/MONTHLY
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Category rankings
As of Sep 4, 2026- Commerce#51of 2,265Top 3%
- Content#51of 2,265Top 3%
- Marketing#51of 2,265Top 3%
- Operations#51of 2,265Top 3%
- Sales#51of 2,265Top 3%
- Service#51of 2,265Top 3%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
WhatsApp Business doesn't have curated competitor matchups yet. Other tracked commerce apps on HubSpot:
Where WhatsApp Business stands in the Commerce category
WhatsApp Business ranks #51 of 2,265 apps in the Commerce category, placing it in the top 3% of the listing.
Frequently asked questions
What is WhatsApp Business?
WhatsApp Business is an app for HubSpot. It currently holds a 2.2-star rating from 237 merchant reviews, and it has been listed on the marketplace since 2023. It is listed under the Commerce category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by HubSpot.
Is WhatsApp Business free?
WhatsApp Business offers a free plan that merchants can install on HubSpot without entering payment details. Paid tiers Limit Increase unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live HubSpot listing and refresh on each scrape cycle.
Where does WhatsApp Business rank on HubSpot?
WhatsApp Business currently sits at position #51 in the Commerce category on HubSpot. That places it in the top 2% of 2,265 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.