Help Scout vs Supered

Based on the data on this page, Supered is the stronger choice for most HubSpot App Marketplace teams — 5.0★ vs Help Scout's 1.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing is noticeably different: Help Scout at From $50/mo vs Supered at From $75/mo (~50% premium on the entry tier). For early-stage teams the cheaper tier is the lower-risk starting point; mid-market teams should compare the specific capacity gates the higher tier unlocks before treating the premium as justified.

Supered has the larger user base (122 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Help Scout's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage teams who need fast install and low risk should default to Supered; mid-market and enterprise teams with specific feature requirements should evaluate both — Help Scout's 2-review base may include the workflow context that matches your specific use case better than Supered's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical HubSpot App Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Help Scout or Supered cheaper?

Both Help Scout and Supered offer paid plans only. Help Scout starts at From $50/mo; Supered starts at From $75/mo. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Help Scout or Supered?

Supered has the higher average rating (5.0★ from 122 reviews) compared to Help Scout (1.5★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Help Scout or Supered?

Supered holds the higher average rating (5.0★ vs 1.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Help Scout or Supered?

Both apps are one-click installs from the HubSpot App Marketplace. Supered has the deeper published review base (122 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large HubSpot App Marketplace teams?

Help Scout typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Supered typically suits early-stage and growth-mode teams based on its published review base (122 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Help Scout and Supered?

Migration support varies by app and category. Help Scout and Supered both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Help Scout" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.