Help Scout for HubSpot App Marketplace
By Help Scout
Help Scout is the #315 ranked commerce app on HubSpot, with a 1.5 average rating from 2 reviews, priced from $50/mo, as of Aug 31, 2026.
Help Scout is a HubSpot App Marketplace app by Help Scout, launched July 2017. With a rating of 1.5★ from 2 reviews, it currently ranks #315 in the Commerce category.
AppRanks data: Help Scout ranks #315 in Commerce on HubSpot App Marketplace, placing it in the top 14% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Help Scout is a mixed-rating HubSpot app with a limited review volume. It is listed in the Commerce category on HubSpot App Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical HubSpot App Marketplace listing.
Pros
- No standout positives based on current data signals.
Cons
- −Average rating below 4.0 (1.5★) — read recent low-star reviews before committing
- −Limited review base (2) — ratings can shift significantly with new feedback
- −Paid-only pricing (From $50/mo) — evaluation requires committing payment details
Looking to switch from Help Scout?
See Help Scout's alternatives ranked by audit score, rating, and review velocity.
Pricing plans
Plus Plan50/MONTHLY
|
Category rankings
As of Sep 7, 2026- Commerce#315of 2,265Top 14%
- Content#315of 2,265Top 14%
- Marketing#315of 2,265Top 14%
- Operations#315of 2,265Top 14%
- Sales#315of 2,265Top 14%
- Service#315of 2,265Top 14%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Help Scout doesn't have curated competitor matchups yet. Other tracked commerce apps on HubSpot:
Where Help Scout stands in the Commerce category
Help Scout ranks #315 of 2,265 apps in the Commerce category, placing it in the top 14% of the listing.
Frequently asked questions
What is Help Scout?
Help Scout is an app for HubSpot. It currently holds a 1.5-star rating from 2 merchant reviews, and it has been listed on the marketplace since 2017. It is listed under the Commerce category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Help Scout.
Is Help Scout free?
Help Scout does not offer a permanent free plan on HubSpot. Pricing starts at 50, and the listed tiers are Plus Plan. Trial availability and exact billing terms are mirrored from the live HubSpot listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Help Scout?
Currently around 750 active stores have installed Help Scout. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Commerce category on HubSpot.
Where does Help Scout rank on HubSpot?
Help Scout currently sits at position #315 in the Commerce category on HubSpot. That places it in the top 14% of 2,265 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.