Fathom AI Notetaker vs Help Scout

Based on the data on this page, Fathom AI Notetaker is the stronger choice for most HubSpot App Marketplace teams — 4.7★ vs Help Scout's 1.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

On pricing, Fathom AI Notetaker offers a free tier (Free plan available) while Help Scout starts at From $50/mo. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Fathom AI Notetaker has the larger user base (457 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Help Scout's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage teams who need fast install and low risk should default to Fathom AI Notetaker; mid-market and enterprise teams with specific feature requirements should evaluate both — Help Scout's 2-review base may include the workflow context that matches your specific use case better than Fathom AI Notetaker's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical HubSpot App Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Fathom AI Notetaker or Help Scout cheaper?

Fathom AI Notetaker is the cheaper option — it offers a free plan (Free plan available). Help Scout starts at From $50/mo. Both publish their pricing on the HubSpot App Marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Fathom AI Notetaker or Help Scout?

Fathom AI Notetaker has the higher average rating (4.7★ from 457 reviews) compared to Help Scout (1.5★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Fathom AI Notetaker or Help Scout?

Fathom AI Notetaker holds the higher average rating (4.7★ vs 1.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Fathom AI Notetaker or Help Scout?

Both apps are one-click installs from the HubSpot App Marketplace. Fathom AI Notetaker has the deeper published review base (457 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large HubSpot App Marketplace teams?

Fathom AI Notetaker typically suits early-stage and growth-mode teams based on its published review base (457 reviews). Help Scout typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Fathom AI Notetaker and Help Scout?

Migration support varies by app and category. Fathom AI Notetaker and Help Scout both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Help Scout" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.