Side-by-side comparison · 24 data points
| AskElephant | Live Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | AskElephant | Live Chat |
|---|---|---|
| Rating | ★ 5.0 ★ | 3.2 ★ |
| Total reviews | ★ 15 | 5 |
| Active installs | 355+ | 1,183+ |
| Free plan | — | — |
| Pricing | From $25/mo | ★ From $24/mo |
| Pricing tiers | 2 tiers | ★ 4 tiers |
| Listed since | Jul 2025 | Jul 2017 |
Based on the data on this page, AskElephant is the stronger choice for most HubSpot App Marketplace teams — 5.0★ vs Live Chat's 3.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing sits in similar territory: AskElephant at From $25/mo, Live Chat at From $24/mo (within ~25% of each other on the entry tier). At this overlap, total cost of ownership comes from how per-tier capacity gates align with your order volume — confirm both apps' upgrade triggers against your projected scale before deciding.
Recommended by size: small/early-stage teams who need fast install and low risk should default to AskElephant; mid-market and enterprise teams with specific feature requirements should evaluate both — Live Chat's 5-review base may include the workflow context that matches your specific use case better than AskElephant's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical HubSpot App Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: AskElephant audit • Live Chat audit
Both AskElephant and Live Chat offer paid plans only. AskElephant starts at From $25/mo; Live Chat starts at From $24/mo. Compare the per-tier features in the Pricing section above before committing.
AskElephant has the higher average rating (5.0★ from 15 reviews) compared to Live Chat (3.2★ from 5 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
AskElephant holds the higher average rating (5.0★ vs 3.2★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the HubSpot App Marketplace. AskElephant has the deeper published review base (15 vs 5), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
AskElephant typically suits early-stage and growth-mode teams based on its published review base (15 reviews). Live Chat typically suits early-stage and growth-mode teams based on its published review base (5 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. AskElephant and Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
