Live Chat for HubSpot App Marketplace
By Text
Live Chat is the #233 ranked commerce app on HubSpot, with a 3.2 average rating from 5 reviews, priced from $24/mo, as of Aug 31, 2026.
Live Chat is a HubSpot App Marketplace app by Text, launched July 2017. With a rating of 3.2★ from 5 reviews, it currently ranks #233 in the Commerce category.
AppRanks data: Live Chat ranks #233 in Commerce on HubSpot App Marketplace, placing it in the top 11% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Live Chat is a mixed-rating HubSpot app with a limited review volume. It is listed in the Commerce category on HubSpot App Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 5 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical HubSpot App Marketplace listing.
Pros
- +Published by Text — established developer track record
Cons
- −Average rating below 4.0 (3.2★) — read recent low-star reviews before committing
- −Limited review base (5) — ratings can shift significantly with new feedback
- −Paid-only pricing (From $24/mo) — evaluation requires committing payment details
Looking to switch from Live Chat?
See Live Chat's alternatives ranked by audit score, rating, and review velocity.
Pricing plans
Starter24/MONTHLY
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Team49/MONTHLY
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Most popular Business69/MONTHLY
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Enterprise/CONTACT_US
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Category rankings
As of Sep 10, 2026- Commerce#233of 2,265Top 11%
- Content#233of 2,265Top 11%
- Marketing#233of 2,265Top 11%
- Operations#233of 2,265Top 11%
- Sales#233of 2,265Top 11%
- Service#233of 2,265Top 11%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Live Chat doesn't have curated competitor matchups yet. Other tracked commerce apps on HubSpot:
Where Live Chat stands in the Commerce category
Live Chat ranks #233 of 2,265 apps in the Commerce category, placing it in the top 11% of the listing.
Frequently asked questions
What is Live Chat?
Live Chat is an app for HubSpot. It currently holds a 3.2-star rating from 5 merchant reviews, and it has been listed on the marketplace since 2017. It is listed under the Commerce category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Text.
Is Live Chat free?
Live Chat offers a free plan that merchants can install on HubSpot without entering payment details. Paid tiers Starter, Team, Business unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live HubSpot listing and refresh on each scrape cycle.
Who uses Live Chat?
Currently around 1,196 active stores have installed Live Chat. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Commerce category on HubSpot.
Where does Live Chat rank on HubSpot?
Live Chat currently sits at position #233 in the Commerce category on HubSpot. That places it in the top 10% of 2,265 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.