Aircall vs Help Scout

Based on the data on this page, Aircall : AI-powered calling and SMS is the stronger choice for most HubSpot App Marketplace teams — 4.3★ vs Help Scout's 1.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing sits in similar territory: Aircall : AI-powered calling and SMS at From $40/mo, Help Scout at From $50/mo (within ~25% of each other on the entry tier). At this overlap, total cost of ownership comes from how per-tier capacity gates align with your order volume — confirm both apps' upgrade triggers against your projected scale before deciding.

Aircall : AI-powered calling and SMS has the larger user base (322 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Help Scout's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage teams who need fast install and low risk should default to Aircall : AI-powered calling and SMS; mid-market and enterprise teams with specific feature requirements should evaluate both — Help Scout's 2-review base may include the workflow context that matches your specific use case better than Aircall : AI-powered calling and SMS's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical HubSpot App Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Aircall : AI-powered calling and SMS or Help Scout cheaper?

Both Aircall : AI-powered calling and SMS and Help Scout offer paid plans only. Aircall : AI-powered calling and SMS starts at From $40/mo; Help Scout starts at From $50/mo. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Aircall : AI-powered calling and SMS or Help Scout?

Aircall : AI-powered calling and SMS has the higher average rating (4.3★ from 322 reviews) compared to Help Scout (1.5★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Aircall : AI-powered calling and SMS or Help Scout?

Aircall : AI-powered calling and SMS holds the higher average rating (4.3★ vs 1.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Aircall : AI-powered calling and SMS or Help Scout?

Both apps are one-click installs from the HubSpot App Marketplace. Aircall : AI-powered calling and SMS has the deeper published review base (322 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large HubSpot App Marketplace teams?

Aircall : AI-powered calling and SMS typically suits early-stage and growth-mode teams based on its published review base (322 reviews). Help Scout typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.