GMass for Gmail™ vs Zoho CRM — Google Workspace

GMass for Gmail™ vs Zoho CRM

Name: GMass for Gmail™
Availability: OnlineOnly
Rating: 4.8 (6790 reviews)

Side-by-side comparison · 24 data points

GMass for Gmail™

4.8·6.8kreviews·1,212,112+installs

A powerful mail merge and mass email system for Gmail™.

google_workspaceFree of charge with paid features

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1. Listing metadata

Field-level data

	GMass for Gmail™	Zoho CRM
Tagline	“A powerful mail merge and mass email system for Gmail™.”55 chars	“Zoho CRM is a flexible cloud-based CRM for your business that helps you attract, retain and delight customers.”110 chars
Description	1706 / 16000 chars11% used	3552 / 16000 chars22% used
Screenshots	4 images	5 images
Languages
Platforms	Google Workspace	Google Workspace
Developer	GMass, Inc.	Zoho Corporation
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

5 metrics · auto-computed

Feature comparison between GMass for Gmail™ and Zoho CRM
Metric	GMass for Gmail™	Zoho CRM
Rating	★ 4.8 ★	3.4 ★
Total reviews	★ 6.8k	133
Active installs	1,212,112+	1,692,788+
Free plan	Yes	Yes
Pricing	Free of charge with paid features	Free of charge with paid features

3. App details

Long-form description · keyword frequency

GMass for Gmail™

A powerful mass email and mail merge system for Gmail™. Simple and powerful email marketing inside Gmail™. *Send email marketing campaigns to thousands of email addresses. *Mail merge with data from Google Sheets™. *Personalize mass emails based on name, email address, and any available columns in Google Sheets™. *Schedule mass emails to be sent later. *Track opens and clicks. *Send follow-up emails to people that opened, clicked, or replied to a previous campaign, or to those that did NOT open, click, or reply. *See all reports right in your Gmail account, under the "GMass Reports" Label. *Create instant recipient lists based on search results. *Send unlimited emails from your Gmail™ account by connecting your GMass account to an external SMTP service like Sendgrid. *And the killer feature - emails can be sent as replies to the last conversation you had with each recipient. Note that the GMass Add-on must be paired with the GMass Chrome extension for full functionality. The Add-on allows you to see statistics on sent emails and add people to your "Unsubscribes" list, but the Chrome extension is needed to launch email campaigns: https://chrome.google.com/webstore/detail/gmass-powerful-mail-merge/ehomdgjhgmbidokdgicgmdiedadncbgf We're always improving GMass. Stay updated with GMass on the web and social media. Website: http://www.gmass.co Blog: http://www.gmass.co/blog Twitter: http://twitter.com/GMassForGmail The website at www.gmass.co has screenshots and explanations of all features. You won't find a better mass email and mail merge tool for Gmail™ than GMass! Any questions? Email our support team at [email protected] or search our blog for answers!

Top keywords

gmass11×4.09%
email8×2.97%
emails6×2.23%
gmail5×1.86%
mass4×1.49%
account3×1.12%
blog3×1.12%
chrome3×1.12%
co3×1.12%
com3×1.12%
gmass co3×1.12%
google3×1.12%

Zoho CRM

The Most used CRM software with Google Workspace Zoho CRM empowers more than 150,000 businesses of all sizes and types to build great customer relationships and improve customer retention. Businesses can convert more leads to deals, interact with prospects and customers from within the cloud-based platform and grow their revenue. Businesses and industries can conduct their sales and marketing and customer support activities through streamlined processes, policies and managing people all from within a single platform. Zoho CRM for Google Workspace helps you bring all your emails, files, calendar appointments and tasks together in one place. Nurture leads, close more deals, and engage with customers across every stage of the customer life-cycle. Easily automate your sales process and let Zoho CRM take care of your regular sales activities and follow-ups so that you get more time to sell. FEATURES Customize your CRM layout using Canvas, a built-in drag and drop layout builder or just pick from a list of industry specific layouts Use workflows and save time spent on reptitive sales tasks with Salesforce automation Make AI powered data-driven decisions with in-depth Analytics tools, detect anomalies, build customizable reports across modules and get consolidated data at your fingertips Track, manage and sort sales performance data across teams and region using Sales Performance tracker Omnichannel communication to keep conversations streamlined and across various channels like email, telephony, social media. Run powerful targeted marketing campaigns and generate quality leads, convert and import them directly into the CRM using Sales and Marketing automation tools Take all of the above features on-the-go with the top rated mobile app BENEFITS ● Get a 360-degree view of your customer interactions. ● Track leads, prospects, and business opportunities. ● Customize Zoho CRM to specific industry needs. ● Get real-time notifications about customer actions. ● Build and automate your sales and marketing processes. ● Industry's first conversational AI sales assistant. ● Analyze trends and key metrics with reports and built-in CRM analytics. ● Access more than 250 world-class apps from inside CRM. Integrate with popular third-party apps like Zendesk, MailChimp, SurveyMonkey, etc and a host of other business apps from Zoho. Pricing ● Zoho CRM is free for up to 3 users. ● Pricing plans begin at $14/user/month. ● No long term contracts. No hidden pricing. ● Pay as you go. Why Google Workspace and Zoho CRM go well together * Stop juggling between email and CRM Get a better perspective of your customers' needs by tracking every email interaction from Gmail inside Zoho CRM. * Easily share files Attach files from Google Docs in Zoho CRM, and share documents that open online and work on any platform. * Two-way synchronization of tasks Add tasks from Zoho CRM to Google Tasks. Plan your work time, never miss your deadlines, and ensure important work doesn’t fall through the cracks. * The best CRM for Google Ads Get a complete picture of your online ad campaigns. Get insights on your return on investment. * Web forms for Google Sites Use Zoho CRM to publish web forms to your Google Sites and get quality leads online. * Single Sign On Forget about remembering multiple passwords to log into your system and just use your Google Credentials to log into Zoho CRM. Once you set this up, you also get notifications from your CRM activities from the Google Universal Navigation Bar.

Frequently asked

Common questions about this comparison

Is GMass for Gmail™ or Zoho CRM cheaper?

Both GMass for Gmail™ and Zoho CRM offer paid plans only. GMass for Gmail™ starts at Free of charge with paid features; Zoho CRM starts at Free of charge with paid features. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, GMass for Gmail™ or Zoho CRM?

GMass for Gmail™ has the higher average rating (4.8★ from 6,790 reviews) compared to Zoho CRM (3.4★ from 133 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose GMass for Gmail™ or Zoho CRM?

GMass for Gmail™ holds the higher average rating (4.8★ vs 3.4★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, GMass for Gmail™ or Zoho CRM?

Both apps are one-click installs from the Google Workspace Marketplace. GMass for Gmail™ has the deeper published review base (6,790 vs 133), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Google Workspace Marketplace admins?

GMass for Gmail™ typically suits established teams with steady usage based on its published review base (6,790 reviews). Zoho CRM typically suits early-stage and growth-mode teams based on its published review base (133 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between GMass for Gmail™ and Zoho CRM?

Migration support varies by app and category. GMass for Gmail™ and Zoho CRM both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zoho CRM" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

GMass for Gmail™ vs Zoho CRM

GMass for Gmail™

1. Listing metadata

2. Categories & rankings

Zoho CRM

At a glance

AppRanks verdict

3. App details

Frequently asked

Is GMass for Gmail™ or Zoho CRM cheaper?

Which has better reviews, GMass for Gmail™ or Zoho CRM?

Should I choose GMass for Gmail™ or Zoho CRM?

Which is faster to set up, GMass for Gmail™ or Zoho CRM?

Which works better for small vs large Google Workspace Marketplace admins?

Can I migrate data between GMass for Gmail™ and Zoho CRM?

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