Zoho CRM for Google Workspace Marketplace
Zoho CRM is the #5 ranked sales & crm app on Google Workspace, with a 3.4 average rating from 133 reviews, with a free plan available, as of Sep 11, 2026.
Zoho CRM is a Google Workspace Marketplace app by Zoho Corporation. With a rating of 3.4★ from 133 reviews, it currently ranks #5 in the Sales & CRM category.
AppRanks data: Zoho CRM ranks #5 in Sales & CRM on Google Workspace Marketplace, placing it in the top 5% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zoho CRM is a mixed-rating Google Workspace app with a growing review traction. It is listed in the Sales & CRM category on Google Workspace Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 133 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Google Workspace Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Zoho Corporation — established developer track record
Cons
- −Average rating below 4.0 (3.4★) — read recent low-star reviews before committing
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About Zoho CRM
How Zoho CRM works
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The Most used CRM software with Google Workspace
Zoho CRM empowers more than 150,000 businesses of all sizes and types to build great customer relationships and improve customer retention. Businesses can convert more leads to deals, interact with prospects and customers from within the cloud-based platform and grow their revenue. Businesses and industries can conduct their sales and marketing and customer support activities through streamlined processes, policies and managing people all from within a single platform.
Zoho CRM for Google Workspace helps you bring all your emails, files, calendar appointments and tasks together in one place.
Nurture leads, close more deals, and engage with customers across every stage of the customer life-cycle. Easily automate your sales process and let Zoho CRM take care of your regular sales activities and follow-ups so that you get more time to sell. FEATURES Customize your CRM layout using Canvas, a built-in drag and drop layout builder or just pick from a list of industry specific layouts Use workflows and save time spent on reptitive sales tasks with Salesforce automation Make AI powered data-driven decisions with in-depth Analytics tools, detect anomalies, build customizable reports across modules and get consolidated data at your fingertips Track, manage and sort sales performance data across teams and region using Sales Performance tracker Omnichannel communication to keep conversations streamlined and across various channels like email, telephony, social media. Run powerful targeted marketing campaigns and generate quality leads, convert and import them directly into the CRM using Sales and Marketing automation tools Take all of the above features on-the-go with the top rated mobile app
BENEFITS ● Get a 360-degree view of your customer interactions. ● Track leads, prospects, and business opportunities. ● Customize Zoho CRM to specific industry needs. ● Get real-time notifications about customer actions. ● Build and automate your sales and marketing processes. ● Industry's first conversational AI sales assistant. ● Analyze trends and key metrics with reports and built-in CRM analytics. ● Access more than 250 world-class apps from inside CRM. Integrate with popular third-party apps like Zendesk, MailChimp, SurveyMonkey, etc and a host of other business apps from Zoho.
Pricing ● Zoho CRM is free for up to 3 users. ● Pricing plans begin at $14/user/month. ● No long term contracts. No hidden pricing. ● Pay as you go. Why Google Workspace and Zoho CRM go well together * Stop juggling between email and CRM Get a better perspective of your customers' needs by tracking every email interaction from Gmail inside Zoho CRM.
* Easily share files Attach files from Google Docs in Zoho CRM, and share documents that open online and work on any platform. * Two-way synchronization of tasks Add tasks from Zoho CRM to Google Tasks. Plan your work time, never miss your deadlines, and ensure important work doesn’t fall through the cracks.
* The best CRM for Google Ads Get a complete picture of your online ad campaigns. Get insights on your return on investment. * Web forms for Google Sites Use Zoho CRM to publish web forms to your Google Sites and get quality leads online. * Single Sign On Forget about remembering multiple passwords to log into your system and just use your Google Credentials to log into Zoho CRM. Once you set this up, you also get notifications from your CRM activities from the Google Universal Navigation Bar.
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Category rankings
As of Sep 11, 2026- Sales & CRM#5of 117Top 5%
- Business tools#38of 111Top 35%
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Competitors & alternatives
Zoho CRM doesn't have curated competitor matchups yet. Other tracked sales & crm apps on Google Workspace:
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Where Zoho CRM stands in the Sales & CRM category
Zoho CRM ranks #5 of 117 apps in the Sales & CRM category, placing it in the top 5% of the listing.
Frequently asked questions
What is Zoho CRM?
Zoho CRM is an app for Google Workspace. It currently holds a 3.4-star rating from 133 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Sales & CRM category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zoho Corporation.
Is Zoho CRM free?
Zoho CRM does not offer a permanent free plan on Google Workspace. Pricing starts at Free of charge with paid features. Trial availability and exact billing terms are mirrored from the live Google Workspace listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Zoho CRM?
Currently around 1,692,788 active stores have installed Zoho CRM. Its review base of 133 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Sales & CRM category on Google Workspace.
Where does Zoho CRM rank on Google Workspace?
Zoho CRM currently sits at position #5 in the Sales & CRM category on Google Workspace. That places it in the top 4% of 117 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.