CRM for Jira (Customers & Sales) vs SLA Time and Report for Jira (SLA Management & Compliance)

Based on the data on this page, SLA Time and Report for Jira (SLA Management & Compliance) is the stronger choice for most Atlassian Marketplace teams — 4.5★ vs CRM for Jira (Customers & Sales)'s 3.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing entry tiers: CRM for Jira (Customers & Sales) at From $0.7/yr, SLA Time and Report for Jira (SLA Management & Compliance) at From $0/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Recommended by size: small/early-stage teams who need fast install and low risk should default to SLA Time and Report for Jira (SLA Management & Compliance); mid-market and enterprise teams with specific feature requirements should evaluate both — CRM for Jira (Customers & Sales)'s 102-review base may include the workflow context that matches your specific use case better than SLA Time and Report for Jira (SLA Management & Compliance)'s broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is CRM for Jira (Customers & Sales) or SLA Time and Report for Jira (SLA Management & Compliance) cheaper?

Both CRM for Jira (Customers & Sales) and SLA Time and Report for Jira (SLA Management & Compliance) offer paid plans only. CRM for Jira (Customers & Sales) starts at From $0.7/yr; SLA Time and Report for Jira (SLA Management & Compliance) starts at From $0/yr. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, CRM for Jira (Customers & Sales) or SLA Time and Report for Jira (SLA Management & Compliance)?

SLA Time and Report for Jira (SLA Management & Compliance) has the higher average rating (4.5★ from 113 reviews) compared to CRM for Jira (Customers & Sales) (3.5★ from 102 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose CRM for Jira (Customers & Sales) or SLA Time and Report for Jira (SLA Management & Compliance)?

SLA Time and Report for Jira (SLA Management & Compliance) holds the higher average rating (4.5★ vs 3.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, CRM for Jira (Customers & Sales) or SLA Time and Report for Jira (SLA Management & Compliance)?

Both apps are one-click installs from the Atlassian Marketplace. SLA Time and Report for Jira (SLA Management & Compliance) has the deeper published review base (113 vs 102), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.