Is Chat for Jira Service Management or Atlas CRM - Customers and Sales in Jira cheaper?

Both Chat for Jira Service Management and Atlas CRM - Customers and Sales in Jira offer paid plans only. Chat for Jira Service Management starts at From $0/yr; Atlas CRM - Customers and Sales in Jira starts at From $2/yr. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Chat for Jira Service Management or Atlas CRM - Customers and Sales in Jira?

Chat for Jira Service Management has the higher average rating (4.6★ from 56 reviews) compared to Atlas CRM - Customers and Sales in Jira (4.2★ from 80 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Chat for Jira Service Management or Atlas CRM - Customers and Sales in Jira?

It depends on what you're optimizing for. Chat for Jira Service Management fits better if you prioritize rating consistency; Atlas CRM - Customers and Sales in Jira is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Chat for Jira Service Management or Atlas CRM - Customers and Sales in Jira?

Both apps are one-click installs from the Atlassian Marketplace marketplace. Atlas CRM - Customers and Sales in Jira has more onboarding documentation maturity (80 reviews vs 56), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Atlassian Marketplace stores?

Chat for Jira Service Management typically suits early-stage and growth-mode stores based on its review-base composition (56 reviews). Atlas CRM - Customers and Sales in Jira aligns more with early-stage and growth-mode stores (80 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Chat for Jira Service Management and Atlas CRM - Customers and Sales in Jira?

Migration support varies by app and category. Chat for Jira Service Management and Atlas CRM - Customers and Sales in Jira both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chat for Jira Service Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Chat for Jira Service vs Atlas CRM - Customers — Atlassian

Chat for Jira Service Management vs Atlas CRM - Customers and Sales in Jira

Side-by-side comparison · 24 data points

Chat for Jira Service Management

4.6·56reviews·1,401+installs

Faster request resolution and higher customer satisfaction through live chat widgets on your Jira Service Management customer portal or on any website. Full integration with request queues and issue views. No external 3rd party software required.

ShopifyFrom $0/yr

Change

1. Listing metadata

Field-level data

	Chat for Jira Service Management	Atlas CRM - Customers and Sales in Jira
Tagline	“Faster request resolution and higher customer satisfaction through live chat widgets on your Jira Service Management customer portal or on any website. Full integration with request queues and issue views. No external 3rd party software required.”246 chars	“Atlas CRM bridges work, documentation, and customer management by linking Jira issues and Jira Service Management requests to customers, sales, and interactions from Outlook & Gmail. Centralize everything for a complete 360° view of your customers.”248 chars
Description	975 / 5000 chars20% used	913 / 5000 chars18% used
Screenshots	—	—
Languages
Platforms	Shopify	Shopify
Developer	Appfire	Avisi Apps bv
Listed	—	—
Last updated	—

At a glance

8 metrics · auto-computed

Feature comparison between Chat for Jira Service Management and Atlas CRM - Customers and Sales in Jira
Metric	Chat for Jira Service Management	Atlas CRM - Customers and Sales in Jira
Rating	★ 4.6 ★	4.2 ★
Total reviews	56	★ 80
Active installs	1,401+	1,576+
Free plan	—	—
Pricing	★ From $0/yr	From $2/yr
Built for Shopify	—	—
Pricing tiers	6 tiers	6 tiers
Listed features	3	3

Keyword	Chat for Jira Service Management	Atlas CRM - Customers and Sales in Jira
time	#281	Not ranked
forms	Not ranked	#310
form	Not ranked	#413

9. App details

Long-form description · keyword frequency

Chat for Jira Service Management

Live chat solution for faster support and higher customer satisfaction.👋 Schedule a demoNo external 3rd party software is required.Jira issues are automatically created based on Chat conversations.Add a chat widget to your Jira website or customer protal in just one click.Set an online and offline schedule for each agent.Widget visibility schedule controls.Integrate a knowledge base search into the chat widget so employees and customers can self-serve. This will free up agent time.Set up a customizable form within the chat widget to get crucial information from customers before a conversation starts.Seamless integration with Canned Responses Pro Templates for Jira - dynamic templates, signatures, and automated actions for common issues within Jira to boost team productivity.👉 Learn more about Chat for Jira Service Management's features in our documentation.The Appfire platform features dozens of top-selling apps that help teams worldwide solve big challenges.

Top keywords

chat6×4.05%
jira5×3.38%
widget4×2.70%
chat widget3×2.03%
schedule3×2.03%
agent2×1.35%
customer2×1.35%
customers2×1.35%
issues2×1.35%
set2×1.35%
templates2×1.35%
within2×1.35%

Atlas CRM - Customers and Sales in Jira

Atlas CRM offers a solution to manage customer information inside Jira Software, Jira Work Management and Jira Service Management. It is also available for Confluence pages. Work smarter by keeping your customer information inside your project management tools.Stay up-to-date with customers, requests and issues.Manage sales in the customizable sales funnelSync Jira users automaticallyCustomizable company and contact overviews or filter on customer detailsAccess management to CRM data with custom user rolesJQL IntegrationAccelerate processes with automationsIntegration possibilities with REST APIDo you have a question about Atlas CRM or do you need help with the implementation? Please contact us via our support channel or attend one of our weekly demo sessions.Check out our website or our roadmap here!🔒 SOC 2 declaration🔑 ISO 27001:2022 & ISO 27701:2019 Certified📋 We maintain all GDPR standards

Top keywords

jira4×3.01%
management4×3.01%
crm3×2.26%
customer3×2.26%
atlas2×1.50%
atlas crm2×1.50%
contact2×1.50%
customer information2×1.50%
customer information inside2×1.50%

Chat for Jira Service Management vs Atlas CRM - Customers and Sales in Jira

Chat for Jira Service Management

1. Listing metadata

Atlas CRM - Customers and Sales in Jira

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Chat for Jira Service Management · 1 changes

Atlas CRM - Customers and Sales in Jira · 1 changes

9. App details

Frequently asked

Is Chat for Jira Service Management or Atlas CRM - Customers and Sales in Jira cheaper?

Which has better reviews, Chat for Jira Service Management or Atlas CRM - Customers and Sales in Jira?

Should I choose Chat for Jira Service Management or Atlas CRM - Customers and Sales in Jira?

Which is faster to set up, Chat for Jira Service Management or Atlas CRM - Customers and Sales in Jira?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Atlassian Marketplace stores?

Can I migrate data between Chat for Jira Service Management and Atlas CRM - Customers and Sales in Jira?