Side-by-side comparison · 24 data points
Faster request resolution and higher customer satisfaction through live chat widgets on your Jira Service Management customer portal or on any website. Full integration with request queues and issue views. No external 3rd party software required.
| Chat for Jira Service Management | Timesheets by Tempo - Jira Time Tracking | |
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Tempo creates embedded solutions that enable organizations, including some of the world’s most prestigious brands, to track, plan, manage and understand time, their most constrained resource.
| Metric | Chat for Jira Service Management | Timesheets by Tempo - Jira Time Tracking |
|---|---|---|
| Rating | ★ 4.6 ★ | 4.1 ★ |
| Total reviews | 57 | ★ 896 |
| Active installs | 1,260+ | 26,977+ |
| Free plan | — | — |
| Pricing | ★ From $0/yr | From $1/yr |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
Based on the data on this page, Chat for Jira Service Management is the stronger choice for most Atlassian Marketplace teams — 4.6★ vs Timesheets by Tempo - Jira Time Tracking's 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Chat for Jira Service Management at From $0/yr, Timesheets by Tempo - Jira Time Tracking at From $1/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Timesheets by Tempo - Jira Time Tracking has the larger user base (896 reviews vs 57), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Chat for Jira Service Management's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Chat for Jira Service Management; mid-market and enterprise teams with specific feature requirements should evaluate both — Timesheets by Tempo - Jira Time Tracking's 896-review base may include the workflow context that matches your specific use case better than Chat for Jira Service Management's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chat for Jira Service Management audit • Timesheets by Tempo - Jira Time Tracking audit
| Keyword | Chat for Jira Service Management | Timesheets by Tempo - Jira Time Tracking |
|---|---|---|
| time | #305 | #7 |
Both Chat for Jira Service Management and Timesheets by Tempo - Jira Time Tracking offer paid plans only. Chat for Jira Service Management starts at From $0/yr; Timesheets by Tempo - Jira Time Tracking starts at From $1/yr. Compare the per-tier features in the Pricing section above before committing.
Chat for Jira Service Management has the higher average rating (4.6★ from 57 reviews) compared to Timesheets by Tempo - Jira Time Tracking (4.1★ from 896 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Chat for Jira Service Management holds the higher average rating (4.6★ vs 4.1★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace. Timesheets by Tempo - Jira Time Tracking has the deeper published review base (896 vs 57), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Chat for Jira Service Management typically suits early-stage and growth-mode teams based on its published review base (57 reviews). Timesheets by Tempo - Jira Time Tracking typically suits early-stage and growth-mode teams based on its published review base (896 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chat for Jira Service Management and Timesheets by Tempo - Jira Time Tracking both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chat for Jira Service Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.