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1. Listing metadata
Field-level data| Mria CRM | Chat for Jira Service Management | |
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| Mria CRM | Chat for Jira Service Management | |
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| Description | ||
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Faster request resolution and higher customer satisfaction through live chat widgets on your Jira Service Management customer portal or on any website. Full integration with request queues and issue views. No external 3rd party software required.
| Metric | Mria CRM | Chat for Jira Service Management |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.6 ★ |
| Total reviews | 21 | ★ 56 |
| Active installs | 366+ | 1,401+ |
| Free plan | — | — |
| Pricing | From $0/yr | From $0/yr |
| Built for Shopify | — | — |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
Based on the data on this page, Mria CRM is the stronger choice for most Atlassian Marketplace merchants — 5.0★ vs Chat for Jira Service Management's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Mria CRM at From $0/yr, Chat for Jira Service Management at From $0/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Mria CRM; mid-market and enterprise merchants with specific feature requirements should evaluate both — Chat for Jira Service Management's 56-review base may include the workflow context that matches your specific use case better than Mria CRM's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Mria CRM audit • Chat for Jira Service Management audit
| Keyword | Mria CRM | Chat for Jira Service Management |
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| time | Not ranked | #281 |
Both Mria CRM and Chat for Jira Service Management offer paid plans only. Mria CRM starts at From $0/yr; Chat for Jira Service Management starts at From $0/yr. Compare the per-tier features in the Pricing section above before committing.
Mria CRM has the higher average rating (5.0★ from 21 reviews) compared to Chat for Jira Service Management (4.6★ from 56 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Mria CRM fits better if you prioritize rating consistency; Chat for Jira Service Management is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace marketplace. Chat for Jira Service Management has more onboarding documentation maturity (56 reviews vs 21), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Mria CRM typically suits early-stage and growth-mode stores based on its review-base composition (21 reviews). Chat for Jira Service Management aligns more with early-stage and growth-mode stores (56 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Mria CRM and Chat for Jira Service Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Mria CRM" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.