Side-by-side comparison · 24 data points
Login to Confluence using OAuth2.0/OpenID/OpenID Connect (OIDC) compliant applications like Google apps, AWS Cognito, Azure AD, Keycloak, GitHub Enterprise, Gitlab, Slack, Discord, Facebook, Windows live, Meetup and custom OAuth/OpenID app.
| Single Sign On (SSO) via OAuth and OpenID for Confluence | Intercom for Jira | |
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Stop the back-and-forth between Support and Engineering. Seamlessly sync Intercom conversations with Jira work items to give your developers full customer context and your support agents real-time status updates.
| Metric | Single Sign On (SSO) via OAuth and OpenID for Confluence | Intercom for Jira |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.1 ★ |
| Total reviews | ★ 53 | 18 |
| Active installs | 306+ | 1,459+ |
| Free plan | — | — |
| Pricing | From $1/yr | From $1/yr |
| Built for Shopify | — | — |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
Based on the data on this page, Single Sign On (SSO) via OAuth and OpenID for Confluence is the stronger choice for most Atlassian Marketplace merchants — 5.0★ vs Intercom for Jira's 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing sits in similar territory: Single Sign On (SSO) via OAuth and OpenID for Confluence at From $1/yr, Intercom for Jira at From $1/yr (within ~25% of each other on the entry tier). At this overlap, total cost of ownership comes from how per-tier capacity gates align with your order volume — confirm both apps' upgrade triggers against your projected scale before deciding. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Single Sign On (SSO) via OAuth and OpenID for Confluence; mid-market and enterprise merchants with specific feature requirements should evaluate both — Intercom for Jira's 18-review base may include the workflow context that matches your specific use case better than Single Sign On (SSO) via OAuth and OpenID for Confluence's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Single Sign On (SSO) via OAuth and OpenID for Confluence audit • Intercom for Jira audit
Both Single Sign On (SSO) via OAuth and OpenID for Confluence and Intercom for Jira offer paid plans only. Single Sign On (SSO) via OAuth and OpenID for Confluence starts at From $1/yr; Intercom for Jira starts at From $1/yr. Compare the per-tier features in the Pricing section above before committing.
Single Sign On (SSO) via OAuth and OpenID for Confluence has the higher average rating (5.0★ from 53 reviews) compared to Intercom for Jira (4.1★ from 18 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Single Sign On (SSO) via OAuth and OpenID for Confluence fits better if you prioritize rating consistency; Intercom for Jira is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace marketplace. Single Sign On (SSO) via OAuth and OpenID for Confluence has more onboarding documentation maturity (53 reviews vs 18), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Single Sign On (SSO) via OAuth and OpenID for Confluence typically suits early-stage and growth-mode stores based on its review-base composition (53 reviews). Intercom for Jira aligns more with early-stage and growth-mode stores (18 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Single Sign On (SSO) via OAuth and OpenID for Confluence and Intercom for Jira both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Intercom for Jira" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.