- Category rank
- #18 in Sales and customer relations
- Listing audit
- 55/100
Intercom for Jira is a Atlassian Marketplace app by ToolsPlus. With a rating of 4.1★ from 18 reviews, it currently ranks #18 in the Sales and customer relations category.
Intercom for Jira is the #18 ranked Sales and customer relations app on Atlassian, with a 4.1 average rating from 18 reviews, as a paid app, as of Sep 11, 2026.
AppRanks verdict
Generated from marketplace data as of Sep 11, 2026
Intercom for Jira ranks #18 of 21 in Sales and customer relations on Atlassian. It holds a 4.1★ average from 18 reviews on Atlassian. There is no free plan — compare the paid plans below before installing.
Pros
- No standout positives in the measured data.
Cons
- −Only 18 reviews — the average can still move with a few new ratings
- −No free plan (From $1/yr) — evaluation needs a paid plan or a trial
About Intercom for Jira
How Intercom for Jira works
Key features:🔌 Connect any Jira space to any Intercom workspace with a single click🔗 Link Intercom conversations to Jira work items and get live work item updates in conversations💬 Read linked Intercom conversations without leaving Jira🔄 Reopen closed conversations when a linked Jira work item gets resolved so your team knows instantly when it's time to get back to the customer➕ Create, link, and comment Jira work items without leaving Intercom using the complementary Intercom app👀 See Intercom users and leads from linked conversations next to your Jira work item🛠️ Configure visible Intercom fields and reorder them using drag 'n dropAre you looking for a different feature? Contact us via Intercom messenger on toolsplus.io or by email support@toolsplus.ioNote that this app is not built by Intercom. Please do not use the Intercom messenger on their website for requests regarding this app.Not using Intercom yet? Sign up here.
Key features
- Put Intercom at your fingertips Link Intercom conversations to Jira work items and instantly see conversation, user, and company details next to your Jira work items.
- Keep customers up to date Get live work item updates in conversations, and have closed conversations reopened so your team knows instantly when it's time to get back to the customer.
- Improve workflow efficiency Allow your Intercom team to create Jira work items without ever leaving Intercom by installing the free Jira Cloud companion app from the Intercom app store.