Sync - Entra ID (Azure AD) & Okta User Attributes for Jira
🖥️ Website | Help Center | Get Support | For PartnersSync is a data integration solution that allows you to connect Jira with Entra ID (Azure AD), Okta, OneLogin, and Google Workspace to fetch and display external user attributes across Jira and Jira Service Management Issues, Requests, and Portal.✅ Key Features:Easily connect Jira with multiple Identity Providers (Azure AD, OKTA, OneLogin, or Google)Pick the user, map the attributes, and choose where they should be displayed in Jira and JSMDisplay user attributes and hierarchy (reporting line) inside Jira (issues) or directly in the JSM portal (request details)Leverage synchronized data to create advanced automations, workflows, queues, JQL and moreAutomatically fill in the approver field in JSM requests based on the IdP manager information or other dynamic fields🌎 Data Residency: 🇺🇸 🇩🇪 - More coming soon*️⃣ We're trusted by National Geographic, Block, IBM Humane, Synthesia, and more
Top keywords
- jira6×4.26%
- attributes3×2.13%
- data3×2.13%
- user3×2.13%
- ad2×1.42%
- ad okta2×1.42%
- ad okta onelogin2×1.42%
- azure2×1.42%
- azure ad2×1.42%
- azure ad okta2×1.42%
- connect2×1.42%
- connect jira2×1.42%
SLA Time and Report for Jira (SLA Management & Compliance)
🏅 Trusted by 800+ companies in SaaS, governance, healthcare, finance, logistics, and retail – across support and service delivery teams worldwide.Track SLA time in Jira – calculate time to SLA automatically from ticket creation, respect business hours, and see every issue's deadline in real time.Prevent SLA breaches – trigger automated alerts before the clock runs out, by assignee, project, or custom field.Report on SLA performance – track Time to Resolution, Time to Response, and SLA KPIs across Grid reports, chart views, and Jira dashboard gadgets. Export compliance reports for stakeholders in seconds.Run ITSM & service desk workflows – manage SLA and OLA tracking across JSM and Jira Software. Set escalation rules and monitor service desk performance end-to-end.📌 Works for: Support Teams · Service Desk & ITSM · Project Managers · QA Teams · Jira Admins · Internal Teams🔒 SOC2 | 🎓 Documentation | 💡 Use cases | 💻 Demo | 🛠 Support
Top keywords
- sla6×4.44%
- time5×3.70%
- jira4×2.96%
- service4×2.96%
- teams4×2.96%
- desk3×2.22%
- service desk3×2.22%
- support3×2.22%
- itsm2×1.48%
- performance