Side-by-side comparison · 24 data points
Extension for Jira Service Management improves the Customer Portal with dynamic forms, bundled fields, and extra request details. It reduces clutter, ensures accurate data collection, and helps agents resolve issues faster.
| Extension for Jira Service Management | Better PDF Exporter for Jira | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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| Listed | — | — |
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Powerful Jira PDF export for issue lists, invoices, bills, timesheets, Burn Down chart, Gantt chart, Requirement Specifications, Release Notes, story cards, custom business reports and documents! Share, print, email, archive and report issues easily.
| Metric | Extension for Jira Service Management | Better PDF Exporter for Jira |
|---|---|---|
| Rating | 4.6 ★ | ★ 4.8 ★ |
| Total reviews | 150 | ★ 467 |
| Active installs | 5,441+ | 4,383+ |
| Free plan | — | — |
| Pricing | From $0/yr | From $0/yr |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
Better PDF Exporter for Jira edges out Extension for Jira Service Management on rating (4.8★ vs 4.6★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Extension for Jira Service Management at From $0/yr, Better PDF Exporter for Jira at From $0/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Better PDF Exporter for Jira has the larger user base (467 reviews vs 150), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Extension for Jira Service Management's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Better PDF Exporter for Jira; mid-market and enterprise teams with specific feature requirements should evaluate both — Extension for Jira Service Management's 150-review base may include the workflow context that matches your specific use case better than Better PDF Exporter for Jira's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Extension for Jira Service Management audit • Better PDF Exporter for Jira audit
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| Keyword | Extension for Jira Service Management | Better PDF Exporter for Jira |
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| forms | #53 | Not ranked |
| form | #82 | Not ranked |
Both Extension for Jira Service Management and Better PDF Exporter for Jira offer paid plans only. Extension for Jira Service Management starts at From $0/yr; Better PDF Exporter for Jira starts at From $0/yr. Compare the per-tier features in the Pricing section above before committing.
Better PDF Exporter for Jira has the higher average rating (4.8★ from 467 reviews) compared to Extension for Jira Service Management (4.6★ from 150 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Better PDF Exporter for Jira holds the higher average rating (4.8★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace. Better PDF Exporter for Jira has the deeper published review base (467 vs 150), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Extension for Jira Service Management typically suits early-stage and growth-mode teams based on its published review base (150 reviews). Better PDF Exporter for Jira typically suits early-stage and growth-mode teams based on its published review base (467 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Extension for Jira Service Management and Better PDF Exporter for Jira both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Extension for Jira Service Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.