Side-by-side comparison · 24 data points
Add self-service actions to the Customer Portal. Enforce required fields at transitions, capture decisions on tickets, allow drafts and safe post-submit edits, show Request Progress, and keep sensitive fields scoped—no scripts or automation needed.
| Actions for Jira Service Management | Approval Path for Jira | |
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Jira and Jira Service Management approval management that lets teams design multi-step, multi-level approval processes with custom rules and conditions. Route by manager, role, group, or work field, and run steps in sequence or in parallel.
| Metric | Actions for Jira Service Management | Approval Path for Jira |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 36 | 26 |
| Active installs | 1,085+ | 260+ |
| Free plan | — | — |
| Pricing | ★ From $0/yr | From $1/yr |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
Approval Path for Jira edges out Actions for Jira Service Management on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Actions for Jira Service Management at From $0/yr, Approval Path for Jira at From $1/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Approval Path for Jira; mid-market and enterprise teams with specific feature requirements should evaluate both — Actions for Jira Service Management's 36-review base may include the workflow context that matches your specific use case better than Approval Path for Jira's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Actions for Jira Service Management audit • Approval Path for Jira audit
| Keyword | Actions for Jira Service Management | Approval Path for Jira |
|---|---|---|
| forms | #105 | Not ranked |
| form | #211 | Not ranked |
| time | Not ranked | #341 |
Both Actions for Jira Service Management and Approval Path for Jira offer paid plans only. Actions for Jira Service Management starts at From $0/yr; Approval Path for Jira starts at From $1/yr. Compare the per-tier features in the Pricing section above before committing.
Approval Path for Jira has the higher average rating (5.0★ from 26 reviews) compared to Actions for Jira Service Management (4.7★ from 36 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Approval Path for Jira holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace. Actions for Jira Service Management has the deeper published review base (36 vs 26), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Actions for Jira Service Management typically suits early-stage and growth-mode teams based on its published review base (36 reviews). Approval Path for Jira typically suits early-stage and growth-mode teams based on its published review base (26 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Actions for Jira Service Management and Approval Path for Jira both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Approval Path for Jira" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.