Side-by-side comparison · 24 data points
Boost productivity with AI-powered Google to Jira integration—GTJ. Create Jira issues from Gmail, Google Calendar, or any webpage using our Chrome Extension or Google Workspace Add-on. Turn emails, meetings, and content into actionable tickets.
| Google to Jira (Gmail, Calendar, Drive, Chrome) | Chat for Jira Service Management | |
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Faster request resolution and higher customer satisfaction through live chat widgets on your Jira Service Management customer portal or on any website. Full integration with request queues and issue views. No external 3rd party software required.
| Metric | Google to Jira (Gmail, Calendar, Drive, Chrome) | Chat for Jira Service Management |
|---|---|---|
| Rating | 3.9 ★ | ★ 4.6 ★ |
| Total reviews | ★ 63 | 57 |
| Active installs | 1,132+ | 1,390+ |
| Free plan | — | — |
| Pricing | From $0/yr | From $0/yr |
| Built for Shopify | — | — |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
Based on the data on this page, Chat for Jira Service Management is the stronger choice for most Atlassian Marketplace merchants — 4.6★ vs Google to Jira (Gmail, Calendar, Drive, Chrome)'s 3.9★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Google to Jira (Gmail, Calendar, Drive, Chrome) at From $0/yr, Chat for Jira Service Management at From $0/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Chat for Jira Service Management; mid-market and enterprise merchants with specific feature requirements should evaluate both — Google to Jira (Gmail, Calendar, Drive, Chrome)'s 63-review base may include the workflow context that matches your specific use case better than Chat for Jira Service Management's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Google to Jira (Gmail, Calendar, Drive, Chrome) audit • Chat for Jira Service Management audit
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| Keyword | Google to Jira (Gmail, Calendar, Drive, Chrome) | Chat for Jira Service Management |
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| time | Not ranked | #295 |
Both Google to Jira (Gmail, Calendar, Drive, Chrome) and Chat for Jira Service Management offer paid plans only. Google to Jira (Gmail, Calendar, Drive, Chrome) starts at From $0/yr; Chat for Jira Service Management starts at From $0/yr. Compare the per-tier features in the Pricing section above before committing.
Chat for Jira Service Management has the higher average rating (4.6★ from 57 reviews) compared to Google to Jira (Gmail, Calendar, Drive, Chrome) (3.9★ from 63 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Google to Jira (Gmail, Calendar, Drive, Chrome) fits better if you prioritize broader integrations; Chat for Jira Service Management is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace marketplace. Google to Jira (Gmail, Calendar, Drive, Chrome) has more onboarding documentation maturity (63 reviews vs 57), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Google to Jira (Gmail, Calendar, Drive, Chrome) typically suits early-stage and growth-mode stores based on its review-base composition (63 reviews). Chat for Jira Service Management aligns more with early-stage and growth-mode stores (57 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Google to Jira (Gmail, Calendar, Drive, Chrome) and Chat for Jira Service Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chat for Jira Service Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.