Side-by-side comparison · 24 data points
Better than subtasks or action items, Checklists empower you to create ToDo lists, Definition of Done, Acceptance Criteria, and QA lists on Jira issues. Integrate checklists with Jira automation, JQL, workflow validators and post functions.
| Checklists for Jira (Free) by HeroCoders | Extension for Jira Service Management | |
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Extension for Jira Service Management improves the Customer Portal with dynamic forms, bundled fields, and extra request details. It reduces clutter, ensures accurate data collection, and helps agents resolve issues faster.
| Metric | Checklists for Jira (Free) by HeroCoders | Extension for Jira Service Management |
|---|---|---|
| Rating | ★ 4.8 ★ | 4.6 ★ |
| Total reviews | ★ 1k | 150 |
| Active installs | 30,943+ | 5,463+ |
| Free plan | ★ Yes | — |
| Pricing | Free | From $0/yr |
| Pricing tiers | — | 6 tiers |
| Listed features | 3 | 3 |
Checklists for Jira (Free) by HeroCoders edges out Extension for Jira Service Management on rating (4.8★ vs 4.6★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
On pricing, Checklists for Jira (Free) by HeroCoders offers a free tier (Free) while Extension for Jira Service Management starts at From $0/yr. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Checklists for Jira (Free) by HeroCoders has the larger user base (1,008 reviews vs 150), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Extension for Jira Service Management's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Checklists for Jira (Free) by HeroCoders; mid-market and enterprise teams with specific feature requirements should evaluate both — Extension for Jira Service Management's 150-review base may include the workflow context that matches your specific use case better than Checklists for Jira (Free) by HeroCoders's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Checklists for Jira (Free) by HeroCoders audit • Extension for Jira Service Management audit
| Keyword | Checklists for Jira (Free) by HeroCoders | Extension for Jira Service Management |
|---|---|---|
| forms | Not ranked | #53 |
| form | Not ranked | #82 |
Checklists for Jira (Free) by HeroCoders is the cheaper option — it offers a free plan (Free). Extension for Jira Service Management starts at From $0/yr. Both publish their pricing on the Atlassian Marketplace; AppRanks mirrors what's listed on each refresh cycle.
Checklists for Jira (Free) by HeroCoders has the higher average rating (4.8★ from 1,008 reviews) compared to Extension for Jira Service Management (4.6★ from 150 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Checklists for Jira (Free) by HeroCoders holds the higher average rating (4.8★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace. Checklists for Jira (Free) by HeroCoders has the deeper published review base (1,008 vs 150), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Checklists for Jira (Free) by HeroCoders typically suits early-stage and growth-mode teams based on its published review base (1,008 reviews). Extension for Jira Service Management typically suits early-stage and growth-mode teams based on its published review base (150 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Checklists for Jira (Free) by HeroCoders and Extension for Jira Service Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Extension for Jira Service Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.