Side-by-side comparison · 24 data points
My Requests Extension for Jira Service Management gives you control over the Requests page with configurable fields, saved filters, user scopes, export options, and "View as" functionality. It enhances visibility, usability, and access for end users.
| My Requests Extension for Jira Service Management | Atlas CRM - Customers and Sales in Jira | |
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Atlas CRM bridges work, documentation, and customer management by linking Jira issues and Jira Service Management requests to customers, sales, and interactions from Outlook & Gmail. Centralize everything for a complete 360° view of your customers.
| Metric | My Requests Extension for Jira Service Management | Atlas CRM - Customers and Sales in Jira |
|---|---|---|
| Rating | ★ 4.5 ★ | 4.2 ★ |
| Total reviews | 34 | ★ 80 |
| Active installs | 1,502+ | 1,415+ |
| Free plan | — | — |
| Pricing | ★ From $0/yr | From $2/yr |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
My Requests Extension for Jira Service Management edges out Atlas CRM - Customers and Sales in Jira on rating (4.5★ vs 4.2★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: My Requests Extension for Jira Service Management at From $0/yr, Atlas CRM - Customers and Sales in Jira at From $2/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage teams who need fast install and low risk should default to My Requests Extension for Jira Service Management; mid-market and enterprise teams with specific feature requirements should evaluate both — Atlas CRM - Customers and Sales in Jira's 80-review base may include the workflow context that matches your specific use case better than My Requests Extension for Jira Service Management's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: My Requests Extension for Jira Service Management audit • Atlas CRM - Customers and Sales in Jira audit
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| Keyword | My Requests Extension for Jira Service Management | Atlas CRM - Customers and Sales in Jira |
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| forms | Not ranked | #333 |
| form | Not ranked | #445 |
Both My Requests Extension for Jira Service Management and Atlas CRM - Customers and Sales in Jira offer paid plans only. My Requests Extension for Jira Service Management starts at From $0/yr; Atlas CRM - Customers and Sales in Jira starts at From $2/yr. Compare the per-tier features in the Pricing section above before committing.
My Requests Extension for Jira Service Management has the higher average rating (4.5★ from 34 reviews) compared to Atlas CRM - Customers and Sales in Jira (4.2★ from 80 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
My Requests Extension for Jira Service Management holds the higher average rating (4.5★ vs 4.2★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace. Atlas CRM - Customers and Sales in Jira has the deeper published review base (80 vs 34), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
My Requests Extension for Jira Service Management typically suits early-stage and growth-mode teams based on its published review base (34 reviews). Atlas CRM - Customers and Sales in Jira typically suits early-stage and growth-mode teams based on its published review base (80 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. My Requests Extension for Jira Service Management and Atlas CRM - Customers and Sales in Jira both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from My Requests Extension for Jira Service Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.