My Requests Extension for Jira Service Management vs ScriptRunner for Jira

Side-by-side comparison · 24 data points

My Requests Extension for Jira Service Management

3.5·32reviews·1,540+installs

My Requests Extension for Jira Service Management gives you control over the Requests page with configurable fields, saved filters, user scopes, export options, and "View as" functionality. It enhances visibility, usability, and access for end users.

1. Listing metadata

Field-level data

	My Requests Extension for Jira Service Management	ScriptRunner for Jira
Tagline	“My Requests Extension for Jira Service Management gives you control over the Requests page with configurable fields, saved filters, user scopes, export options, and "View as" functionality. It enhances visibility, usability, and access for end users.”250 chars	“ScriptRunner is the top scripting, automation and customisation app: Automate workflows, build custom fields and integrations with Groovy scripts and enhanced JQL. Execute admin and workflow functions without having to write a complete add-on.”243 chars
Description	250 / 5000 chars5% used	885 / 5000 chars18% used
Screenshots	—	—
Languages
Platforms	Shopify	Shopify
Developer	Deviniti	Adaptavist
Listed	—	—
Last updated	—

Feature comparison between My Requests Extension for Jira Service Management and ScriptRunner for Jira
Metric	My Requests Extension for Jira Service Management	ScriptRunner for Jira
Rating	3.5 ★	★ 3.7 ★
Total reviews	32	★ 819
Active installs	1,540+	36,489+
Free plan	—	—
Pricing	—	From $0/yr
Built for Shopify	—	—
Pricing tiers	—	6 tiers
Listed features	—	3

AppRanks verdict

Generated from live data on this page

ScriptRunner for Jira edges out My Requests Extension for Jira Service Management on rating (3.7★ vs 3.5★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. ScriptRunner for Jira has the larger user base (819 reviews vs 32), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. My Requests Extension for Jira Service Management's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to ScriptRunner for Jira; mid-market and enterprise merchants with specific feature requirements should evaluate both — My Requests Extension for Jira Service Management's 32-review base may include the workflow context that matches your specific use case better than ScriptRunner for Jira's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: My Requests Extension for Jira Service Management audit • ScriptRunner for Jira audit

3. Features

As listed by each developer

My Requests Extension for Jira Service Management

No features listed.

ScriptRunner for Jira

The only automation app you need for Jira and JSM Say goodbye to repetitive manual tasks with triggered and scheduled automations. Get unparalleled, centralised control with built-in features, simplified scripting, and templates. Build whatever you need, from one place.
Customise Jira to meet user and regulatory needs Best-in-class customisation with field, workflow & search enhancements that go way beyond native Jira. Conditional logic, calculations & UI control let you manage fields & build workflows to truly reflect your processes.
Enterprise-friendly: secure, scaleable, simplified ScriptRunner is ISO 27001 accredited and makes user management at scale a breeze, keeping you compliant and secure. Say goodbye to point-and-click half measures: simpler scripting makes true enterprise automation easier.

Keyword	My Requests Extension for Jira Service Management	ScriptRunner for Jira
forms	Not ranked	#101
form	Not ranked	#198

7. Activity in the last 90 days

Tracked changes · pricing, features, copy, screenshots

My Requests Extension for Jira Service Management · 0 changes

No tracked changes.

ScriptRunner for Jira · 7 changes

Apr 2descriptionListing copy updated
Apr 2descriptionListing copy updated
Apr 2featuresFeatures list updated
Mar 31descriptionListing copy updated
Mar 29descriptionListing copy updated
Mar 26descriptionListing copy updated
Mar 26featuresFeatures list updated

9. App details

Long-form description · keyword frequency

My Requests Extension for Jira Service Management

No description available.

ScriptRunner for Jira

Harness the power of scripted automation with pre-built templates & an assisted coding experience.Build scripts fast with code & API autocompletions inside Script Console Save & manage reusable scripts for repeatable logic with Script ManagerGet more control over work item transitions, defining how, when, & next steps with Workflow extensionsAutomate work item creation, emailing of reports, etc. with Scheduled JobsTrigger pre-defined actions based on events with Script ListenersTake control over fields with BehavioursKeep teams synced with readily-calculated info using Scripted FieldsLeverage advanced JQL functions with Enhanced Search (also a standalone app)Get a free 30-day trial! Starter guide | Book a demoHelp & tutorials:VideosMigrationsCloud vs DCScript rewritingExamplesData residencyLoop communityScriptRunner family | ISO 20071 SOC2 Type 1 audit.

Top keywords

script3×2.68%
control2×1.79%
item2×1.79%
scripted2×1.79%
scripts2×1.79%
work2×1.79%
work item2×1.79%

Frequently asked

Common questions about this comparison

Which has better reviews, My Requests Extension for Jira Service Management or ScriptRunner for Jira?

ScriptRunner for Jira has the higher average rating (3.7★ from 819 reviews) compared to My Requests Extension for Jira Service Management (3.5★ from 32 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose My Requests Extension for Jira Service Management or ScriptRunner for Jira?

It depends on what you're optimizing for. My Requests Extension for Jira Service Management fits better if you prioritize broader integrations; ScriptRunner for Jira is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, My Requests Extension for Jira Service Management or ScriptRunner for Jira?

Both apps are one-click installs from the Atlassian Marketplace marketplace. ScriptRunner for Jira has more onboarding documentation maturity (819 reviews vs 32), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Atlassian Marketplace stores?

My Requests Extension for Jira Service Management typically suits early-stage and growth-mode stores based on its review-base composition (32 reviews). ScriptRunner for Jira aligns more with early-stage and growth-mode stores (819 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between My Requests Extension for Jira Service Management and ScriptRunner for Jira?

Migration support varies by app and category. My Requests Extension for Jira Service Management and ScriptRunner for Jira both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from My Requests Extension for Jira Service Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

My Requests Extension for Jira Service Management vs ScriptRunner for Jira

My Requests Extension for Jira Service Management

1. Listing metadata

ScriptRunner for Jira

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

My Requests Extension for Jira Service Management · 0 changes

ScriptRunner for Jira · 7 changes

9. App details

Frequently asked

Which has better reviews, My Requests Extension for Jira Service Management or ScriptRunner for Jira?

Should I choose My Requests Extension for Jira Service Management or ScriptRunner for Jira?

Which is faster to set up, My Requests Extension for Jira Service Management or ScriptRunner for Jira?

Which works better for small vs large Atlassian Marketplace stores?

Can I migrate data between My Requests Extension for Jira Service Management and ScriptRunner for Jira?

See full keyword rankings, install trends, and weekly alerts

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