Side-by-side comparison · 24 data points
A Jira integration for the IT asset management Snipe-IT. Enhance your ITSM, ITAM and ITIL processes. Manage assets directly in Jira Easily synchronize assets between Jira and Snipe-IT. Link assets to Jira tickets.
| Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM) | Chat for Jira Service Management | |
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Faster request resolution and higher customer satisfaction through live chat widgets on your Jira Service Management customer portal or on any website. Full integration with request queues and issue views. No external 3rd party software required.
| Metric | Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM) | Chat for Jira Service Management |
|---|---|---|
| Rating | 4.6 ★ | 4.6 ★ |
| Total reviews | 12 | ★ 57 |
| Active installs | 1,085+ | 1,390+ |
| Free plan | — | — |
| Pricing | From $0/yr | From $0/yr |
| Built for Shopify | — | — |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM) and Chat for Jira Service Management are evenly matched on rating (4.6★ vs 4.6★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM) at From $0/yr, Chat for Jira Service Management at From $0/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM) audit • Chat for Jira Service Management audit
| Keyword | Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM) | Chat for Jira Service Management |
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| time | Not ranked | #295 |
Both Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM) and Chat for Jira Service Management offer paid plans only. Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM) starts at From $0/yr; Chat for Jira Service Management starts at From $0/yr. Compare the per-tier features in the Pricing section above before committing.
Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM) (4.6★, 12 reviews) and Chat for Jira Service Management (4.6★, 57 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM) fits better if you prioritize broader integrations; Chat for Jira Service Management is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace marketplace. Chat for Jira Service Management has more onboarding documentation maturity (57 reviews vs 12), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM) typically suits early-stage and growth-mode stores based on its review-base composition (12 reviews). Chat for Jira Service Management aligns more with early-stage and growth-mode stores (57 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM) and Chat for Jira Service Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Snipe-IT for Jira (Asset Management, JSM Assets, ITSM, ITAM)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.