Side-by-side comparison · 24 data points
Portfolio & project management solution to view your work across any Jira projects and teams, all in one place.
| Structure by Tempo - Jira Portfolio Management PPM | Chat for Jira Service Management | |
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Faster request resolution and higher customer satisfaction through live chat widgets on your Jira Service Management customer portal or on any website. Full integration with request queues and issue views. No external 3rd party software required.
| Metric | Structure by Tempo - Jira Portfolio Management PPM | Chat for Jira Service Management |
|---|---|---|
| Rating | 4.5 ★ | ★ 4.6 ★ |
| Total reviews | ★ 408 | 57 |
| Active installs | 12,974+ | 1,260+ |
| Free plan | — | — |
| Pricing | From $1/yr | ★ From $0/yr |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
Structure by Tempo - Jira Portfolio Management PPM and Chat for Jira Service Management are evenly matched on rating (4.5★ vs 4.6★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Structure by Tempo - Jira Portfolio Management PPM at From $1/yr, Chat for Jira Service Management at From $0/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Structure by Tempo - Jira Portfolio Management PPM has the larger user base (408 reviews vs 57), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Chat for Jira Service Management's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most teams the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Structure by Tempo - Jira Portfolio Management PPM audit • Chat for Jira Service Management audit
| Keyword | Structure by Tempo - Jira Portfolio Management PPM | Chat for Jira Service Management |
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| time | Not ranked | #305 |
Both Structure by Tempo - Jira Portfolio Management PPM and Chat for Jira Service Management offer paid plans only. Structure by Tempo - Jira Portfolio Management PPM starts at From $1/yr; Chat for Jira Service Management starts at From $0/yr. Compare the per-tier features in the Pricing section above before committing.
Structure by Tempo - Jira Portfolio Management PPM (4.5★, 408 reviews) and Chat for Jira Service Management (4.6★, 57 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Chat for Jira Service Management holds the higher average rating (4.6★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace. Structure by Tempo - Jira Portfolio Management PPM has the deeper published review base (408 vs 57), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Structure by Tempo - Jira Portfolio Management PPM typically suits early-stage and growth-mode teams based on its published review base (408 reviews). Chat for Jira Service Management typically suits early-stage and growth-mode teams based on its published review base (57 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Structure by Tempo - Jira Portfolio Management PPM and Chat for Jira Service Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chat for Jira Service Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.