The 3 Best Customer review Apps for WordPress Plugin Directory (2026)
These 3 apps lead WordPress Plugin Directory's Customer review category as of September 2026 — ranked by user rating, review count, and audit score, refreshed every 24 hours from the canonical WordPress marketplace listing.
Discover the top-rated customer review apps available on WordPress Plugin Directory. Rankings based on user ratings, review count, and market performance.
This is the curated shortlist — the top-ranked customer review apps. To browse every customer review app on WordPress Plugin Directory, see the full Customer review category.
This list ranks the top 3 WordPress apps classified under Customer review by the source marketplace's own taxonomy — apps appear here only because WordPress Plugin Directory itself tags them in this category, not because of any AppRanks editorial decision. Within the category set, ranking uses a Bayesian-ish blend of average rating × natural log of review count: the formula is rating × ln(reviewCount + 1), so a high-rating-low-review app doesn't leapfrog an established listing on a single 5-star outlier. The blend favors apps that are both well-reviewed AND have an established user base.
AppRanks does not invent a proprietary score for public surfaces — the rank shown mirrors the marketplace's published category position exactly, scraped on a 12-24 hour refresh cycle from the canonical WordPress Plugin Directory listing. The category lookup happens at request time and the page is cached at the edge for 1 hour to absorb traffic spikes; the underlying ranking data refreshes daily so the list stays accurate within one day of any source change. AppRanks does not editorially promote or demote apps based on advertiser or partnership status — the same blend formula applies uniformly across every app on this platform.
Ranks #1 in the WordPress Plugin Directory customer review category as a highly rated listing. Currently has an early-stage review volume (26 reviews). Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — Super Testimonial – Testimonial & Customer Review Slider Plugin for WordPress holds a 4.7-star average across 26 reviews in the customer review category.
Same data as the ranked cards, condensed into a sortable-by-eye grid: rating × review depth × pricing tier across the top 3 customer review apps on WordPress Plugin Directory.
Want to compare any two apps in detail (features, ratings trend, pricing plans side-by-side)? Open the head-to-head page from the "Compare to #N" link on each card above. Custom multi-app comparisons, historical rank trajectory, and CSV export are available on a paid plan.
Frequently asked
How does AppRanks pick the top Customer review apps for WordPress Plugin Directory?
Apps appear here because WordPress Plugin Directory itself classifies them under Customer review — AppRanks does not editorially add or remove apps from this category set. Within the category, ranking uses average rating times the natural log of review count (rating × ln(reviewCount + 1)), which keeps a single 5-star outlier from leapfrogging an established listing while still letting a very-well-rated mid-volume app rank above a poorly-reviewed giant. The page refreshes daily from the canonical WordPress marketplace listing. AppRanks does not accept payment to alter ranking on public surfaces.
Track these rankings over time
Paid plans unlock watchlists, multi-category comparisons, CSV export, and a full historical rank trajectory across every app on this list. The list itself stays free to read.
Ranks #2 in the WordPress Plugin Directory customer review category as a highly rated listing. An early-stage review volume (67 reviews) with a no-rating average. Position holds for the trailing 30-day window.
Pick if: Pick this if you prioritize merchant satisfaction over scale — Testimonial – Testimonial Slider and Showcase Plugin holds a 4.6-star average across 67 reviews in the customer review category.
Ranks #3 in the WordPress Plugin Directory customer review category as a mixed-rating listing. Tracks at no-rating across 17 reviews — early-stage review volume. Position holds for the trailing 30-day window.
Pick if: Pick this if you want an emerging customer review option — WP Ultimate Review ranks #3 on WordPress Plugin Directory and is still building review depth.
How often does this customer review apps list update?
Every 24 hours. AppRanks pulls fresh rating, review count, and pricing-tier data from each app's WordPress marketplace listing nightly. Apps that lose WordPress Plugin Directory's category tag (e.g., a developer changes the listing's primary category) drop off in the next nightly snapshot. The page itself is cached at the CDN for 1 hour to absorb traffic spikes, so during a refresh window the visible list lags the underlying data by at most one hour.
What does "Pick if" mean on each top-3 entry?
"Pick if" is a data-derived recommendation that surfaces the most useful selection criterion for that app — high rating with deep review base means category default; free tier with broad adoption means budget-first pick; high rating with moderate review count means satisfaction-led pick. The framing is generated from the same rating + review count + pricing data shown on the card, not from editorial judgment or paid placement.
Where can I see the full methodology and audit scoring?
The full methodology — including the rating × ln(reviewCount + 1) blend, refresh cadence, conflict-of-interest policy, and the per-app audit-score breakdown — is documented on the AppRanks About page and the audit-score glossary entry. Every app on this list also has a dedicated audit page that walks through title, content, visuals, pricing, and category-tag scoring against the marketplace's published standards.
