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Hide Ticket FieldsSee full listing audit · #4 on ZendeskIndependent listing audits for top apps on the Zendesk Marketplace. Each audit scores the listing against a fixed rubric covering title, screenshots, description, category coverage, pricing transparency, review-base health, and ranking consistency. The rubric is identical for every app — scores are directly comparable.
· auditing 500 Zendesk apps daily
The audit score is the weighted average of category checks scored against a fixed rubric. We do not weight by paid relationship, traffic, partnership tier, or any commercial agreement with the developer. Categories with the highest weights cover listing fundamentals like title and description optimization; lower-weighted categories cover supporting signals like language coverage and integration breadth. The exact weightings, scoring formulas, and refresh cadence are documented on our methodology page. AppRanks does not accept payment to influence audit scores. If a developer disputes a number, the underlying Zendesk Marketplace App Store listing is always the ground truth — our snapshot is at most one refresh cycle behind. Email [email protected] with the URL and the discrepancy and we'll investigate within 24 hours.
