This page benchmarks 30 support apps on the Shopify App Store marketplace against a fixed listing-quality rubric. Each audit checks 12 categories — title clarity, description completeness, screenshot count and resolution, categorization accuracy, supported languages, integration breadth, pricing-tier disclosure, support contact availability, and more. Scores range 0–100; apps in the support space typically cluster in the 80–100 range based on the sampled top 10. AppRanks runs the rubric independently of the marketplace — we do not accept payment from developers to influence audit scores, and the same rubric is applied to every listing on the platform regardless of partnership status. The full methodology, rubric weights, and scoring formulas are documented on our methodology page. Audits are recomputed every 24 hours from the canonical Shopify App Store App Store listing, so the snapshot here is at most one refresh cycle behind the live data.
WhatFlow Chat Automation
Audit score: 90 / 100
Zigpoll Customer Surveys
Audit score: 90 / 100
SL: WhatsApp Chat + Marketing
Audit score: 94 / 100
tawk.to Live Chat
Audit score: 75 / 100
Chatty AI Chatbot & Live Chat
Audit score: 89 / 100
REVIEWS.io Product Reviews App
Audit score: 86 / 100
SeedGrow Chat App Widget
Audit score: 92 / 100
O: Chat buttons & Contact Form
Audit score: 87 / 100
Gorgias: AI, Helpdesk & Chat
Audit score: 89 / 100
EAZE Button
Audit score: 81 / 100
Sections that score below the 70-point benchmark across the sampled top 10 apps. A higher fail rate means more support apps need work in that area — opportunity space for differentiation.