Generated from Crisp ‑ Helpdesk & AI Chatbot's audit data
Crisp ‑ Helpdesk & AI Chatbot scores 91/100 across 6 category checks, which places it in the upper tier of audited Shopify App Store listings. Strengths: categories & discoverability at 100/100 and description & content at 94/100 carry the headline — both above the 91/100 overall. Watch-items: technical & support (86/100) and visual assets (88/100) drag the average down; lifting technical & support is the single largest available lever. Per-category breakdown below.
This is an independent listing audit for Crisp ‑ Helpdesk & AI Chatbot on Shopify. It scored 91/100 (grade A) on today's snapshot. Top strength: Categories & Discoverability at 100/100. Biggest gap: Technical & Support at 86/100. We re-audit every 24 hours from the canonical Shopify listing.
Six weighted areas, pass / warning / fail per check, tiers at 85 / 65. Full methodology · Glossary
Last updated: September 5, 2026
Crisp ‑ Helpdesk & AI Chatbot's overall score of 91/100 is an excellent overall result, computed as the weighted average of 6 category checks. The spread is uneven across categories — 3 categories score above the headline number and 3 score below. The strongest category is Categories & Discoverability (100/100, +9 vs overall); the weakest is Technical & Support (86/100), only 5 points below the overall — the score is already tightly bunched. Top three by score: Categories & Discoverability (100), Description & Content (94), Languages (92).
Scoring criteria, category weightings, and the full rubric (identical across every Shopify App Store listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].
Crisp ‑ Helpdesk & AI Chatbot scored 91/100 in the AppRanks listing audit — an excellent overall result. The score is the weighted average of 6 category checks: Title Optimization 88/100, Description & Content 94/100, Visual Assets 88/100, Categories & Discoverability 100/100, Technical & Support 86/100, Languages 92/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Shopify listings.
Crisp ‑ Helpdesk & AI Chatbot's strongest audit area is Categories & Discoverability, scored at 100/100. Of the 4 checks AppRanks runs in this category, 4 pass cleanly, with the remainder in warning rather than failing state. This is the dimension a competing listing would need to match before Crisp ‑ Helpdesk & AI Chatbot loses its current edge in this category.
The weakest area in Crisp ‑ Helpdesk & AI Chatbot's audit is Technical & Support, scored at 86/100. The category has no outright failures, but several checks land in warning state and could move the score up if addressed. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.