Generated from 24/7 AI Phone Customer Support's audit data
24/7 AI Phone Customer Support scores 69/100 across 6 category checks, which tracks in the middle band, with 3 of 6 categories below the headline. Strengths: description & content holds at 94/100, so the listing isn't fundamentally broken — the lift is in tightening specific weaknesses. Watch-items: categories & discoverability (17/100) and languages (50/100) drag the average down; lifting categories & discoverability is the single largest available lever. Per-category breakdown below.
This is an independent listing audit for 24/7 AI Phone Customer Support on Shopify. It scored 69/100 (grade C) on today's snapshot. Top strength: Description & Content at 94/100. Biggest gap: Categories & Discoverability at 17/100. We re-audit every 24 hours from the canonical Shopify listing.
Six weighted areas, pass / warning / fail per check, tiers at 85 / 65. Full methodology · Glossary
Last updated: July 13, 2026
24/7 AI Phone Customer Support's overall score of 69/100 is a mid-tier result — the listing is functional but multiple categories have headroom, computed as the weighted average of 6 category checks. The spread is highly polarized across categories — 3 categories score above the headline number and 3 score below. The strongest category is Description & Content (94/100, +25 vs overall); the weakest is Categories & Discoverability (17/100), a 52-point gap below the headline score — the largest single lever. Top three by score: Description & Content (94), Visual Assets (88), Title Optimization (75).
Scoring criteria, category weightings, and the full rubric (identical across every Shopify App Store listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].
24/7 AI Phone Customer Support scored 69/100 in the AppRanks listing audit — a mid-tier result with room to improve. The score is the weighted average of 6 category checks: Title Optimization 75/100, Description & Content 94/100, Visual Assets 88/100, Categories & Discoverability 17/100, Technical & Support 64/100, Languages 50/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Shopify listings.
24/7 AI Phone Customer Support's strongest audit area is Description & Content, scored at 94/100. Of the 8 checks AppRanks runs in this category, 7 pass cleanly, with the remainder in warning rather than failing state. This is the dimension a competing listing would need to match before 24/7 AI Phone Customer Support loses its current edge in this category.
The weakest area in 24/7 AI Phone Customer Support's audit is Categories & Discoverability, scored at 17/100. The failing checks are category count, feature tags, each with a concrete fix described below. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.