TranslateBuddy by TaskUs for Zendesk

Data Privacy & Security

At TaskUs, protecting your data is a top priority. Here's how TranslateBuddy handles customer data:

Data minimization: Only the text submitted for translation is processed. No personally identifiable information (PII) is stored beyond what is required to fulfill the translation request.

* Encryption in transit: All data transmitted between your Zendesk instance and TranslateBuddy's servers is encrypted using industry-standard TLS (Transport Layer Security).

* No unauthorized access: Customer data is never shared with, sold to, or accessed by unauthorized third parties. Access is strictly limited to authenticated services within TaskUs's secure infrastructure.

* No data retention: Translated content is not stored or logged after the translation response is delivered. Data is processed ephemerally and discarded immediately.

* Compliance: TranslateBuddy is designed in alignment with applicable data protection regulations, including GDPR. TaskUs maintains strict internal controls and conducts regular security reviews to ensure ongoing compliance.

For full details on how your data is handled, please review our Privacy Policy.

Getting started

Simply follow our step-by-step guide through the Zendesk Marketplace. Register your account, receive the API token and key via email and input them into the installation wizard. Once complete, the app seamlessly integrates into your Zendesk Support dashboard.

Get Started with TranslateBuddy