Primary Phone Picker is the #65 ranked messaging app on Zendesk, priced $10.00, as of Sep 11, 2026.
Primary Phone Picker is a Zendesk Marketplace app by Brandon Tidd.
AppRanks data: Primary Phone Picker ranks #65 in Messaging on Zendesk Marketplace, placing it in the top 34% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Primary Phone Picker is a newly-listed Zendesk app with a limited review volume. It is listed in the Messaging category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Published by Brandon Tidd — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing ($10.00) — evaluation requires committing payment details
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See Primary Phone Picker's alternatives ranked by audit score, rating, and review velocity.
About Primary Phone Picker
How Primary Phone Picker works
Primary Phone Picker allows Zendesk Agents to update a requester's primary phone number.
If an end-user has multiple phone numbers listed, only the 'first number' can be sent SMS.
This app displays all phone numbers associated with a requester in the right-hand side of a ticket. Selecting a number and submitting temporarily removes and then restores your phone numbers in the correct order, placing the chosen number first.
The cost is a one-time charge. There are no additional costs. Feedback and suggestions are welcome!
Data Privacy & Security:
This application runs entirely within your Zendesk instance. It does not transmit, store, or process customer data on any external or third-party servers. All data transformations occur locally in the agent's browser to ensure your data remains secure and compliant. For more details, please visit: https://www.brandontidd.com/terms.html
Screenshots
Category rankings
As of Sep 12, 2026- Messaging#65of 193Top 34%
- Contact Center#74of 223Top 34%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Primary Phone Picker doesn't have curated competitor matchups yet. Other tracked messaging apps on Zendesk:
Where Primary Phone Picker stands in the Messaging category
Primary Phone Picker ranks #65 of 193 apps in the Messaging category, placing it in the top 34% of the listing.
Frequently asked questions
What is Primary Phone Picker?
Primary Phone Picker is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Messaging category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Brandon Tidd.
Is Primary Phone Picker free?
Primary Phone Picker does not offer a permanent free plan on Zendesk. Pricing starts at $10.00. Trial availability and exact billing terms are mirrored from the live Zendesk listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Primary Phone Picker?
Primary Phone Picker is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Messaging category on Zendesk.
Where does Primary Phone Picker rank on Zendesk?
Primary Phone Picker currently sits at position #65 in the Messaging category on Zendesk. That places it in the top 34% of 193 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.