Macro Manager by LEAFWORKS is the #19 ranked knowledge and content management app on Zendesk, with a 5.0 average rating from 5 reviews, priced $199.00, as of Sep 11, 2026.
Macro Manager by LEAFWORKS is a Zendesk Marketplace app by LEAFWORKS. With a rating of 5.0★ from 5 reviews, it currently ranks #19 in the Knowledge and Content Management category.
AppRanks data: Macro Manager by LEAFWORKS ranks #19 in Knowledge and Content Management on Zendesk Marketplace, placing it in the top 10% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Macro Manager by LEAFWORKS is a category-leading Zendesk app with a limited review volume. It is listed in the Knowledge and Content Management category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 5 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by LEAFWORKS — established developer track record
Cons
- −Limited review base (5) — ratings can shift significantly with new feedback
- −Paid-only pricing ($199.00) — evaluation requires committing payment details
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About Macro Manager by LEAFWORKS
How Macro Manager by LEAFWORKS works
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Zendesk macros easily manageable with the Macro Manager app
Zendesk macros are very powerful when it comes to streamlining your Zendesk workflow. By creating macros in Zendesk for your recurring customer support requests, you can save your agents a lot of time. Macros eliminate the need to manually respond to different customers that have the same support request.
🚀 Why the Macro Manager App is a Game Changer
Organize macros efficiently: Select and edit multiple Zendesk macros at the same time
Manage macros in bulk: Activate, delete, import and export multiple macros simultaneously.
Quick content editing: Edit, preview, and test your macro dynamic content in different languages on-the-fly.
💡 Ready to easily manage macros in Zendesk? Try the Macro Manager app now!
Why is managing macros in Zendesk easier with the app?
The Macro Manager app allows you to perform bulk imports or exports macros in Zendesk, bulk activate or delete macros and test your dynamic content on-the-fly in different languages. Whether you just started using Zendesk as your main ticketing software, or you need to transfer data from one Zendesk instance to another - the Macro Manager app saves your agents hours of manual work.
Core features
Export macros in Excel file format
Import macros from an Excel file
Preview macro comments and debug dynamic content in multiple languages
Review dynamic content placeholders used inside specific macros and directly change the dynamic content on one page
Enhanced search for macros via 'name' and 'Dynamic Content' values
Examine actions that macros will perform in tickets
Data Disclosure: Our apps are fully UI-based and 100% GDPR compliant. All data remains securely within Zendesk, and our apps do not access, store, transmit, or process any user data outside the Zendesk environment.
App inquiries
Contact us if you have any questions, comments, or feature requests regarding this app.
About Leafworks
At Leafworks we build custom apps and bring value to your Zendesk implementation project. Feel free to get in touch with us regarding your Zendesk-related challenges. We are happy to develop your Zendesk app. As Zendesk implementation advanced partner & premier partner we look back on long-term and extensive experience.
Our team consists of Zendesk implementation consultants, developers and creatives. We are looking forward to your project. Book a free consultation here. We are happy to hear from you.
More from Leafworks
Contact
Mail: [email protected]
Web: www.leafworks.de
Screenshots
Category rankings
As of Sep 11, 2026- Knowledge and Content Management#19of 205Top 10%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Macro Manager by LEAFWORKS ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- 1.macrosRank #16
Competitors & alternatives
Macro Manager by LEAFWORKS doesn't have curated competitor matchups yet. Other tracked knowledge and content management apps on Zendesk:
Frequently asked questions
What is Macro Manager by LEAFWORKS?
Macro Manager by LEAFWORKS is an app for Zendesk. It currently holds a 5.0-star rating from 5 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Knowledge and Content Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by LEAFWORKS.
Is Macro Manager by LEAFWORKS free?
Macro Manager by LEAFWORKS does not offer a permanent free plan on Zendesk. Pricing starts at $199.00. Trial availability and exact billing terms are mirrored from the live Zendesk listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Macro Manager by LEAFWORKS?
Macro Manager by LEAFWORKS is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Knowledge and Content Management category on Zendesk.
Where does Macro Manager by LEAFWORKS rank on Zendesk?
Macro Manager by LEAFWORKS currently sits at position #19 in the Knowledge and Content Management category on Zendesk. That places it in the top 9% of 205 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.