- Category rank
- #94 in Knowledge and Content Management
- Listing audit
- 62/100
Lighthouse is a Zendesk Marketplace app by Lighthouse.
Lighthouse is the #94 ranked Knowledge and Content Management app on Zendesk, free to install, with charges billed separately, as of Oct 29, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 29, 2026
Lighthouse ranks #94 of 217 in Knowledge and Content Management on Zendesk. It has no reviews on Zendesk yet. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About Lighthouse
How Lighthouse works
KMS Lighthouse is a leading GenAI-powered knowledge management solution that transforms customer and employee experiences. By providing real-time access to accurate and consistent knowledge, KMS Lighthouse empowers agents and customers alike, ensuring seamless engagements across all service and sales channels. Its advanced search functionality and easy integration capabilities enhance both existing and future self-service channels. Integrating KMS Lighthouse with Zendesk enables agents to deliver faster, more informed responses without leaving the Zendesk interface. This app allows agents to access KMS Lighthouse knowledge directly within Zendesk, eliminating the need to switch tabs or applications. Integration is simple, administrators can connect KMS Lighthouse to Zendesk using JWT authentication with a shared secret key.
The app widget will be available in the following pages:
Ticket Page
User Page
Organization Page
Left side Navigation bar
Privacy Policy: https://kmslh.com/wp-content/uploads/2021/03/KMS-Lighthouse-Privacy-Policy.pdf
Screenshots
