Advanced Search is the #57 ranked knowledge and content management app on Zendesk, with a 2.0 average rating from 25 reviews, with a free plan available, as of Sep 3, 2026.
Advanced Search is a Zendesk Marketplace app by Zendesk. With a rating of 2.0★ from 25 reviews, it currently ranks #57 in the Knowledge and Content Management category.
AppRanks data: Advanced Search ranks #57 in Knowledge and Content Management on Zendesk Marketplace, placing it in the top 28% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Advanced Search is a mixed-rating Zendesk app with a limited review volume. It is listed in the Knowledge and Content Management category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 25 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Zendesk — established developer track record
Cons
- −Average rating below 4.0 (2.0★) — read recent low-star reviews before committing
- −Limited review base (25) — ratings can shift significantly with new feedback
Looking to switch from Advanced Search?
See Advanced Search's alternatives ranked by audit score, rating, and review velocity.
About Advanced Search
How Advanced Search works
Advanced Search is an app that provides a simple visual interface for constructing complex search queries against tickets, users, and organizations (orgs). It also enables you to export the search results in a CSV format.
Features Include:
Create complex search queries easily using a form
Search tickets, users, and organizations (orgs)
View table of search results
Export all search results in one click (CSV format)
Tickets:
Can use date range to search tickets
Brand added as a search property
Custom field added as a search property
Additional ticket properties added
Autocomplete on tag search
Null user and ticket field values are now searchable under the phone, email, organization, and external ID fields (ex. 'phone:none')
Users:
Includes suspended and verified users
Organization Search:
All user properties that are supported in the search.
For additional information and feedback, see the app documentation and submit feature requests
By enabling this app, you agree to the Built by Zendesk Terms of Use.
Screenshots
Category rankings
As of Sep 4, 2026- Knowledge and Content Management#57of 204Top 28%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Advanced Search ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #3
Competitors & alternatives
Advanced Search doesn't have curated competitor matchups yet. Other tracked knowledge and content management apps on Zendesk:
Frequently asked questions
What is Advanced Search?
Advanced Search is an app for Zendesk. It currently holds a 2.0-star rating from 25 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Knowledge and Content Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zendesk.
Who uses Advanced Search?
Advanced Search is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Knowledge and Content Management category on Zendesk.
Where does Advanced Search rank on Zendesk?
Advanced Search currently sits at position #57 in the Knowledge and Content Management category on Zendesk. That places it in the top 28% of 204 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.